Product Designer

Amperos; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid lunch and dinner

Flexible hours

Gym stipend

Commuter benefits

Health, dental, vision insurance

401(k) matching

Annual offsite

Job summary

Amperos is seeking a full-time Product Designer to revolutionize revenue cycle management technology. The role emphasizes collaboration with engineers, fostering an innovative environment for AI-enhanced software solutions. You'll engage in user experience design and product discovery, focusing on streamlining healthcare billing processes.

Perks include flexible hours, a gym stipend, and health insurance, all contributing to a supportive and empathy-driven workplace culture.

Qualifications

• Ability to design elegant experiences for users accustomed to outdated software.
• Experience conducting user research for B2B or healthcare software.
• Interest in antiquated industries, particularly healthcare billing.

Responsibilities

• Collaborate with engineers to set a new standard for RCM technology.
• Design software that enhances communication between human and AI agents.
• Build out tools for the internal service team to increase efficiency.

Skills

User experience design

Product discovery skills

Design system implementation

Figma organization

Healthcare knowledge

Tools

Figma

AI/LLM tools

Job description

About Amperos

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients. We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

About The Role

We're looking to bring on our first full-time Product Designer. You’ll work very closely with our product-minded engineers to set a new standard for revenue cycle management (RCM) technology. You’ll design and think deeply about how humans and AI collaborate in software. As our core product offering is an AI-empowered service, you’ll have a unique, lightning-fast feedback cycle with our internal billing team. Come build the future of RCM software with us!

Projects You'll Work On

• Workqueue software that helps assign and coordinate tasks among human and AI agents
• Tools for our internal service team to help streamline their work
• Analytic dashboards and custom reporting for healthcare executives
• Easy to understand AI agent workflows within our platform

What We Are Looking For

• Can design elegant but familiar experiences for users that are used to antiquated software
• Be able to quickly mock out end-to-end features and edge cases of complex billing workflows
• Strong product discovery skills and user research experience with B2B and/or healthcare software
• Experience building out a design system from 0-1 and leading implementation with engineering
• At the frontier of using AI/LLM tools in your design processes (ie Figma Make, Claude Code, Cursor)
• Very organized in Figma
• Opportunity to grow and lead an AI-native design function in the future
• Interest in antiquated industries and immersing yourself in the world of healthcare billing
• Bonus points: experience building and designing RCM software, shipping frontend code with AI tools

Perks & Benefits

• In-person culture at our Flatiron office in NYC with paid lunch and dinner
• Flexible hours and time off
• Gym stipend
• Commuter benefits
• Health, dental, vision insurance
• 401(k) with matching contribution
• Annual offsite

Our Values

• Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.
• Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.
• Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.