Product Designer

Real Chemistry; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Great Place to Work certification

Comprehensive benefits program

Hybrid/remote flexibility

Job summary

Real Chemistry is seeking a Product Designer to define how its omnichannel healthcare platform works and feels. You will translate complex workflows into intuitive interfaces, working with product management, engineering, and data science to ship thoughtful experiences.

The role emphasizes ownership of design from exploration through shipped interfaces, with a focus on AI-enabled features and accessibility while collaborating across global teams and regions.

Qualifications

• 4+ years designing B2B or enterprise software interfaces for workflow-heavy products.
• Portfolio showing component libraries, data display, and navigation and interaction patterns.
• Experience designing data-dense interfaces that simplify complex tasks.
• Technical fluency with front-end concepts and modern design-to-code workflows.
• Experience designing AI and LLM-driven features and trust in interfaces.

Responsibilities

• Own the product design and user experience of the platform from exploration to shipped interface.
• Maintain and evolve the design system as the platform grows.
• Collaborate with front-end engineers to establish design-to-engineering workflows.
• Set a high bar for design quality across the platform.
• Design how AI features appear in the product.
• Partner with product management on problem definition and sequencing.
• Run research and usability sessions and translate findings into design decisions.

Skills

Product design

B2B software design

AI feature design

Design systems

Tools

Prototyping tools

Job description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry Media

Real Chemistry Media is transforming how medical and healthcare marketers engage healthcare professionals (HCPs) and consumers through data, technology, and omnichannel innovation. Real Chemistry Media’s product and technology teams sit at the heart of this meaningful work by building tools that increase impact. In support of our mission to help life-changing medicines and therapies reach their full market potential, we are building an enterprise platform for omnichannel orchestration in healthcare marketing.

Our technology enables healthcare organizations to design, deploy, and optimize HCP journeys through a scalable, self-service product that connects to their existing marketing and data systems. The platform is live with early users and on track with rapid growth milestones, so the decisions made over the next year will be influential in shaping the product’s future.

We are hiring a Product Designer to define how this platform works and how it feels to use. Reporting to the VP, Product, you will work closely with product management, engineering, and data science to take complex workflows and turn them into easy to use, intuitive interfaces that fit thoughtfully into the platform system. The team is small and we’re building a lot, so there are a lot of opportunities for ownership and influence.

What You’ll Do:

• Own the product design and user experience of the platform, from early exploration through shipped interface and iteration.


• Maintain and evolve the design system so new features fit into it or thoughtfully evolve it as the platform grows.


• Work side-by-side with front-end engineers to establish design-to-engineering best practices and workflows.


• Set a high bar for design quality across the platform, building visual and interaction craft into design decisions and feedback.


• Design how AI features appear in the product and how users understand and interact with them.


• Partner with product management and engineering on problem definition, scope, and sequencing from the beginning of each effort.


• Run research and usability sessions with users and turn what you learn into design decisions.

This position is a perfect fit for you if:

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.


• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.


• You are highly organized self-starter, able to work independently and under tight deadlines.

What You Should Have:

• 4+ years designing B2B or enterprise software interfaces for workflow-heavy products.


• A portfolio showing component libraries, data display, and navigation and interaction patterns you designed and maintained.


• Experience designing data-dense interfaces that simplify complex tasks.


• Technical fluency with front-end concepts and modern design-to-code workflows, including prototyping in code or with AI coding tools.


• Experience designing AI and LLM-driven features, including how models are described and how trust is reinforced in the interface.


• Skill at breaking large, ambiguous problems into work that can ship in pieces.


• Expertise and enthusiasm about inclusive design and how exceeding accessibility standards improves products.


• Ability to communicate design rationale and drive buy-in with technical and non-technical audiences.


• Bonus points for martech, adtech, orchestration tooling, or healthcare experience.

Pay Range: $100,000-$120,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

Real Chemistry is proud to be Great Place to Work®certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and supportandaccess to more than 13,000 online classes with LinkedIn Learning.Learn more about our great benefits and perks and search specific offerings in your region at www.realchemistrybenefits.com.

At Real Chemistry, we believe we’re at our best when we’re connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate.Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you’re pursuing during the interview process and keep you informed throughout the hiring journey.For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities.While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.