Product Delivery Specialist

Motive; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health, dental, and vision premiums to

Remote across the U.S.

In-person option in Oklahoma City

Job summary

Motive is seeking a role focused on coordinating product releases for a web platform serving automotive dealerships. You will ensure each update is tested, documented, and ready for launch, connecting engineering with implementation, account management, and support teams.

You will convert feedback into prioritized tickets and drive them to resolution, lead user acceptance testing, and publish release notes while keeping training materials current. This position offers remote work across the U.S.

Qualifications

• 2–4 years of experience in product ownership, product operations, quality assurance, or technical project management; SaaS experience is preferred.
• Ability to write clear tickets and test plans for engineers and other colleagues.
• Confidence testing websites in a browser, including developer tools, staging and live environments, forms, redirects, and analytics tags.
• Strong organization and follow-through across multiple concurrent work items.
• Familiarity with Linear or a similar project tracking tool.

Responsibilities

• Define release readiness through acceptance criteria, documentation, support briefings, and rollout plans.
• Lead user acceptance testing after releases.
• Partner with engineering to expand automated quality checks as new issues are discovered.
• Convert feedback from implementation, account management, and support into clear, prioritized tickets.
• Track open work, follow up on stalled items, and help ensure issues reach completion.
• Publish internal release notes and keep training materials up to date.

Skills

Ticket writing

Test planning

Browser testing

Organization

Project tracking

Tools

Linear

Job description

Role overview

Coordinate product releases for a web platform serving automotive dealerships, making sure each update is tested, documented, and ready for launch and support. You’ll connect engineering with implementation, account management, and support teams, turning reported problems into prioritized work and following it through to resolution.

Responsibilities

• Define release readiness through acceptance criteria, documentation, support briefings, and rollout plans.
• Lead user acceptance testing after releases.
• Partner with engineering to expand automated quality checks as new issues are discovered.
• Convert feedback from implementation, account management, and support into clear, prioritized tickets.
• Track open work, follow up on stalled items, and help ensure issues reach completion.
• Publish internal release notes and keep training materials up to date.

Requirements

• 2–4 years of experience in product ownership, product operations, quality assurance, or technical project management; SaaS experience is preferred.
• Ability to write clear tickets and test plans for engineers and other colleagues.
• Confidence testing websites in a browser, including developer tools, staging and live environments, forms, redirects, and analytics tags.
• Strong organization and follow-through across multiple concurrent work items.
• Familiarity with Linear or a similar project tracking tool.

Nice to have

• Experience with automotive products, dealership websites, or original equipment manufacturer programs.

Benefits and work setup

• Health, dental, and vision premiums are fully covered for employees and half covered for dependents. Work is remote across the U.S. or in person in Oklahoma City. Compensation is described as competitive and based on experience and role scope.