Product Delivery Manager- Product & Transformation

JPMorganChase; Chicago (IL); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase seeks a Product Delivery Manager to shape and optimize how products are delivered to customers. You will lead end-to-end processes, coordinate dependencies, and liaise with stakeholders to enable efficient implementations.

The role focuses on delivering improvements through disciplined execution, risk controls, and collaboration with cross-functional teams to drive successful product outcomes.

Qualifications

• 5+ years of experience in product delivery or a related domain.
• Ability to execute operational management and change readiness activities.
• Strong understanding of delivery and continuous improvement processes.
• Experience in product or platform-wide release management and deployment strategies.

Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management and reporting.
• Oversee change management activities across functional partners while ensuring compliance with firm requirements.
• Manage timelines, dependencies and blockers, coordinating with stakeholders and partners.

Skills

Product delivery

Change management

Stakeholder management

Release management

Process improvement

Job description

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

Role Overview

As a Product Delivery Manager as part of the Product & Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.

Preferred Qualifications, Capabilities, And Skills

• Proficient knowledge of the product development life cycle, design, and data analytics.

Benefits & Compensation

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

EEO Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising, and risk management expertise.