Product Delivery Manager – Machine Learning and AI

NLP PEOPLE; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive total rewards package

Comprehensive health care coverage

Tuition reimbursement

Job summary

NLP PEOPLE, in collaboration with J.P. Morgan, is seeking a Product Delivery Manager in Columbus, Ohio. The role focuses on driving the execution of the product's vision within the Machine Learning Operations Intelligence team, emphasizing collaboration and communication.

The ideal candidate will possess a strong background in Agile methods, risk management, and have a BS/BA degree or equivalent experience. The position offers a competitive rewards package and is part of a supportive and diverse workplace.

Qualifications

• Strong understanding of project and program management standards.
• Experience working with high-performing teams.
• Change-ready with the ability to learn new processes.

Responsibilities

• Drive end-to-end execution for product vision and roadmap.
• Build relationships with Product and Technical partners.
• Manage product roadmap and ensure team availability.

Skills

Expert knowledge in business processes

Understanding of firmwide risk and controls

Strong understanding of Agile methods

Excellent verbal and written communication

Ability to create and maintain relationships

Education

BS/BA degree or equivalent experience

Job description

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

Job Description

Come join the Machine Learning & Intelligent Operations team who develops and sustains innovative solutions for Consumer & Community Banking (CCB) Operations, using Artificial Intelligence/Machine Learning (AI/ML), through a design-led approach, to dramatically enhance the customer and employee experience.

Job Summary

As a Product Delivery Manager within Machine Learning Operations Intelligence, you will be responsible for driving end-to-end execution for the product’s vision and prioritized roadmap agenda. You will ensure the health and wellness of the team remains on point with transparency and communication of work in flight to closure. You will partner with product and technology to overcome impediments preventing productivity and continuously promote a unified culture by encouraging team collaboration.

Job Responsibilities

• Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication.
• Maintains a deep knowledge of area product vision, strategy, and roadmap.
• Solid focus on risk and controls.
• Partners with Product Owners (PO’s) / Area Product Owners (APO’s) and delivery leadership to confirm impacts and scope across teams.
• Demonstrate excellent planning and delivery execution of product roadmap.
• Monitors Jira hygiene and enforces Jira standards.
• Accountable for managing product roadmap to align to the product budget and ensuring team availability.
• Manage Release Management and communication.
• Proactive identification & management of issues.
• Support the Agility Lead in driving continuous team improvements to increase efficiency and strengthen overall agile effectiveness.
• Manage dependencies, including inside and outside of product area.

Required Qualifications, Capabilities, and Skills

• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines.
• Strong understanding of firmwide risk and controls.
• Understanding of global and line of business project and program management standards and methods.
• Experience working with high-performing teams in complex program execution.
• Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations.
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
• Excellent verbal and written communication skills.
• Change-ready OR Agile with the ability to quickly learn new processes and adapt in a fast paced environment.
• Self-starter with strong initiative.
• BS/BA degree or equivalent experience.

About The Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions â all while ranking first in customer satisfaction.

Tagged as: Industry, Machine Learning, NLP, United States