Product Delivery Manager Agile Lead

JP Morgan Chase; Plano (TX); Presencial; USD 90.000 - 140.000; Jornada completa

Descripción de la vacante

JP Morgan Chase in Plano, Texas seeks an experienced Scrum Master/Agile Lead to guide multiple teams through Agile ceremonies, coach stakeholders, and foster healthy team norms. You will own end-to-end delivery planning, manage dependencies, and support transformation initiatives, with a focus on improving predictability, quality, and speed while navigating governance and risk considerations.

The role requires strong facilitation, data-driven decision making, and the ability to influence without

Formación

• Experience as a Scrum Master or Agile Lead in product/tech teams.
• Proven delivery management across multiple workstreams with governance touchpoints.
• Ability to influence without authority and facilitate effectively.
• Track record of improving delivery outcomes using data.
• Comfort in regulated environments with multiple stakeholders.

Responsabilidades

• Lead Agile ceremonies and coach teams on Agile principles.
• Own end-to-end delivery planning, milestones, risks, and release readiness.
• Contribute to Agile transformation initiatives and measurement.
• Partner with Product, Engineering, Design, Data, Operations, and Risk stakeholders to align priorities.
• Establish delivery metrics and provide transparent status updates to leadership.
• Drive continuous improvement across teams and cross-team coordination.
• Ensure governance artifacts and controls support required standards.

Conocimientos

Scrum Master

Agile Lead

Facilitation

Delivery management

Stakeholder management

Data-driven improvements

Governance awareness

Herramientas

Jira

Confluence

Descripción del empleo

Key Responsibilities

Agile leadership & coaching: Serve as an Agile Lead/Scrum Master for multiple teams—facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.

Delivery execution: Own end-to-end delivery planning and execution—scope, milestones, capacity, dependencies, risks/issues, and release readiness.

Transformation enablement: Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.

Stakeholder management: Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision‑making.

Metrics & transparency: Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.

Continuous improvement: Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.

Cross‑team coordination: Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.

Governance & controls (as applicable): Ensure delivery artifacts and routines support required governance, documentation, and control expectations.

Required Qualifications

Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).

Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).

Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.

Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.

Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.

Strong organizational skills—can manage competing priorities, ambiguity, and shifting timelines.

Preferred Qualifications

Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).

Experience supporting Agile transformation at scale (multi‑team, program, or portfolio level).

Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.

Experience with modern product delivery practices (discovery‑to‑delivery, OKRs, experiment‑driven delivery).