Product Counsel

Solace Health; Redwood City (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Solace Health is seeking a Product Counsel to partner with our Product organization from design through launch, embedding privacy-by-design and practical risk guidance. The role is remote with occasional travel to Redwood City, CA.

You will counsel engineering and product teams on HIPAA/HITECH, state privacy laws, and data-sharing arrangements, and draft terms of service and privacy notices as products evolve. Ideal candidates hold a JD, active U.S.

Qualifications

• JD from an accredited law school and active U.S. bar membership.
• 3–6 years of experience counseling product and engineering teams on privacy and technology matters.
• Strong healthcare privacy and data-protection foundation—HIPAA/HITECH plus state privacy laws.
• Fluency across the product-counsel toolkit: AI/ML, IP, consumer protection, and advertising/marketing law.
• Sound risk-vs-velocity instincts with practical judgment.
• Excellent communication and cross-functional collaboration skills.
• Nice to have privacy certification (e.g., CIPP/US) and telehealth or marketplace experience.

Responsibilities

• Serve as the primary legal partner to Product and Engineering teams across the full product lifecycle.
• Advise on privacy-by-design, data flows, PHI handling, and compliance with HIPAA/HITECH and state laws.
• Lead privacy assessments for new features and translate results into product requirements.
• Partner with Marketing on advertising claims and FTC considerations.
• Draft and maintain user-facing terms of service, consents, and privacy notices.
• Advise on data-sharing arrangements and BAAs/DPAs with vendors.
• Build templates, playbooks, and self-service guidance for a fast-scaling product organization.
• Collaborate with Security, Compliance, Operations, and Finance, and escalate to the Chief Legal Officer when needed.

Skills

Privacy-by-design

HIPAA/HITECH

Regulatory compliance

AI/ML familiarity

Cross-functional communication

Product-law toolkit

Education

JD from an accredited law school

Job description

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

As Product Counsel, you'll be a trusted legal partner for the Product organization. This isn't a role for someone who wants to review finished specs from the sidelines. Reporting to the Head of Commercial Legal, you'll counsel teams from the earliest design conversations through launch, implement privacy-by-design across the company, and give practical, real-time advice that balances legal risk against the speed the business needs. The role is remote but requires occasional travel, including to Solace's headquarters in Redwood City, California.

What You'll Do

• Serve as the primary legal partner to Product and related-Engineering teams, advising across the full product lifecycle- from early design through launch- so that legal risk is identified and addressed early rather than at the finish line.

• Consider privacy-by-design across Solace: advise on data flows, the collection, use, and protection of PHI and other sensitive data, and compliance with HIPAA/HITECH, state consumer-health-privacy laws (e.g., Washington's My Health My Data Act), CCPA/CPRA, and other applicable U.S. privacy and security requirements.

• Lead privacy assessments for new features and services, including AI-powered features, and translate the results into concrete product requirements.

• Partner with Marketing on advertising claims, consumer-protection and FTC considerations, and ad-tech practices.

• Draft, negotiate, and maintain the user-facing legal layer of our products-terms of service, consents, privacy notices, and telehealth-related disclosures- and keep them current as products and regulations evolve.

• Advise on data-sharing arrangements and vendor/partner integrations that touch product data, coordinating with the commercial and compliance teams on BAAs, DPAs, and related terms.

• Build the templates, playbooks, and self-service guidance to support a fast-scaling product organization without becoming a bottleneck.

• Partner cross-functionally with Security, Compliance, Operations, and Finance, and know what to escape to the Chief Legal Officer and leadership.

What You Bring

• JD from an accredited law school and active bar membership in good standing.

• 3-6 years' experience counseling product and engineering teams on privacy and technology matters.

• Strong healthcare privacy and data-protection foundation—HIPAA/HITECH plus U.S. state privacy laws—ideally in a healthcare, digital-health, or other regulated environment.

• Fluency across the product-counsel toolkit: AI/ML, intellectual property, consumer protection, and advertising/marketing law.

• Sound instincts on risk versus velocity, and the judgment to land on real answers instead of hedges.

• Excellent communication and cross-functional skills—you can boil a complex issue down to a bottom line product and engineering can act on.

• Nice to have: privacy certification (e.g., CIPP/US); experience with health-data marketing/ad-tech; and familiarity with telehealth or marketplace models.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.