Product Champion - 29867

Mission Technologies, a division of HII; Hampton (VA); On-site; USD 103,000 - 160,000; Full time

Benefits offered by this job

Healthcare fully paid

10% 401k match

Paid time off + 10 holidays

Education/training allowances

Job summary

Enlighten is seeking an experienced Product Champion to support operations with emphasis on U.S. Air Force, leveraging the Big Data Platform and providing cyber defense analytics and training.

You will work onsite at customer sites with up to 25% travel CONUS/OCONUS, driving customer adoption and delivering data-driven insights. The role requires DoD cyber background, strong communication, and the ability to translate data into actionable intelligence for government customers.

Qualifications

• Requires TS/SCI U.S. Government clearance and U.S. citizenship.
• 5+ years in DoD cyber, agile development, or big data; advanced degree optional.
• Experience with DoD/Air Force cybersecurity programs and government customers.
• Experience managing complex technical projects or programs.
• Knowledge of Defensive Cyber Operations and threat hunting.
• Technical experience with cyber data analysis: monitoring, intelligence, reporting.
• Ability to abstract threat hunting concepts to the big picture.
• Experience in big data hunting and reporting.
• Proficient with cyber tools: SIEMs, sensors, threat sharing platforms (MISP).
• Experience with MITRE ATT&CK framework and related TTPs.
• SQL querying.
• Python for data science.
• Understanding of enterprise IT infrastructure, monitoring, and networking.
• Strong customer-facing and communication skills.

Responsibilities

• Hunt threats, report findings, and develop automated capabilities for the cyber platform.
• Gather Cyber Operations requirements, generate use cases, and provide SME support and training.
• Build relationships with government customers and drive adoption of capabilities.
• Lead requirements gathering from Air Force customers and coordinate with developers.
• Perform data quality checks and evaluate new data feeds for relevance.
• Create customer-facing visualizations from data and support analytics.
• Provide leadership updates on project status and engagements.
• Collaborate with CEG to develop roadmaps and action plans.
• Identify new opportunities with existing customers and maintain the pipeline.
• Develop external network of partners and maintain customer relationships.
• Ensure DevSecOps timelines align with customer targets and deliver capabilities.
• Other duties as assigned.

Skills

Cyber security

Big data analytics

SQL querying

Python for data science

DoD / government customer engagement

Communication & presentation

Education

Bachelor's degree in Business or technical field

Master's degree in related field

High School Diploma + 9 years related experience

Tools

SIEM tools

MISP

MS Office (Word/Excel/PowerPoint)

Job description

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Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.

Why Enlighten?

At Enlighten, our team’s unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company’s success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package:

100% paid employee premium for healthcare, vision and dental plans.

10% 401k benefit.

Generous PTO + 10 paid holidays.

Education/training allowances.

Anticipated Salary Range:$103,467.00-$160,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.

Job Description

Enlighten is looking for an experienced Product Champion to directly support operations with special emphasis on U.S. Air Force. Will help provide cyber defence operators assistance with leveraging Big Data Platform (BDP) capabilities and provide technical support with running queries, analytic support, and customer data analysis. Will assist in training and adoption of various analytics and applications developed for cyber operations on the government owned JCRS-D (JCWA Common Runtime Stack for Data) platform. Work is performed 5 days a week on customer sites as well as travel up to 25% to support customers CONUS and OCONUS as necessary.

#LI-DW2 #Mid-Senior Level

• Regular activities consist of hunting for threats, reporting on findings, and converting tools, techniques and processes into automated capabilities for the current cyber platform.
• Will also be responsible for collecting customer Cyber Operations requirements, generating use cases, providing Cyber SME support and system training to end users.
• Establish, foster and strengthen relationships between company and targeted government customers.
• Function as the SME for Air Force operational JCRS-D capabilities and work to operationalize capabilities into the customers daily operations. Provide excellent technical support to users of the Air Force JCRS-D and its applications.
• Serve as the lead for gathering requirements from Air Force customers and convey them to developers by establishing development roadmaps. Answer user questions and troubleshoot issues related to the platform.
• Perform quality assurance checks on data that is resident on the platform.
• Evaluate and analyze new or potential data feeds to determine relevance and usability of data for customer(s).
• Leverage advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
• Synthesize diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
• Responsible for understanding our technology / capabilities and championing accordingly.
• Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities.
• Work with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
• Expand future opportunities by working with existing customers. Help the Air Force project lead identify new opportunities. Document and maintain opportunities in the company's CEG pipeline tools.
• Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.
• Develop an external network of solution partners and providers.
• Own the customer experience success from start to finish. Work closely with company development and engineer teams to ensure DevSecOps pipeline delivery dates track with customer targets and timelines.
• Act as the focal point to pushing capabilities out to the customer. Ensure the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features or capabilities.
• Additional duties as assigned.

Minimum Qualifications

• Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• 5+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Must have prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Experience directly managing complex technical projects and or programs.
• Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies.
• Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting.
• Ability to abstract threat hunting concepts to look at the ‘big picture’ and discover threats that aren’t captured by traditional methods (e.g. SIEMs).
• Experience in big data hunting analysis and reporting.
• Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g. MISP).
• Advanced experience with the MITRE ATT&CK framework and associated TTPs.
• Experience with SQL querying.
• Python experience as it applies to data science, ie pulling in data and creating models, analytics, and/or automated hunts.
• Leverages an understanding of enterprise IT infrastructure, systems monitoring, and networking to identify suspicious patterns and behaviors within the ecosystem.
• Strength working with customers to understand products and help with more adoption/buy-in.
• Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
• Strong interpersonal skills and the ability to interact effectively with others. Ability to speak in a public forum.
• Excellent interviewing skills including active listening and empathy.
• Excellent organizational and attention to detail skills.
• Excellent verbal, written, analytical, and presentation skills.
• Ability to multi-task in a deadline-oriented environment.
• Demonstrated ability to work well independently with little input, and as a part of a team.
• Excellent work ethic and a high commitment to quality.
• Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary.
• Ability to work on customer site in Langley AFB, VA 5 days a week.

Preferred Requirements

• Prior experience interfacing, consulting and training customers is a big plus.
• CISSP, CEH or similar certification.
• DoD 8140 / 8570 compliance certifications may be required in this position as directed by the customer.
• Experience with Software Engineering, Cloud Technologies and Cyber Security.
• Technical background strong enough to determine system requirements and work closely with engineering and management to ensure accurate design and estimating would be an asset, but not required.
• Any previous BDP/JCRS-D/Data Lake experience is a huge plus.

We have many more additional great benefits/perks that you can find on our website at www.enlighten.com .