Product Business Manager

United Natural Foods, Inc.; Providence (RI); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

401K

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Account

Job summary

United Natural Foods, Inc. is seeking a Product Business Manager to lead category strategy and lifecycle execution across assigned brands.

You will drive item innovation, data integrity, and cross‑functional collaboration with PD/QA, Brand Management, Buyers, Merchandising, and Sales Operations to ensure timely market execution. This role requires 5+ years in category management or merchandising, a Bachelor's degree, and strong negotiation and analytics skills.

Qualifications

• Bachelor’s Degree required in Business, Marketing, Management, or related field.
• 5+ years of category management, merchandising, or sourcing experience.
• Strong negotiation, analytics, and cross-functional collaboration skills.

Responsibilities

• Lead item assortment strategy, including new item development and lifecycle management.
• Drive new item innovation from concept through commercialization.
• Oversee item data integrity and vendor/item compliance with cross‑functional partners.
• Collaborate with Brand Management, PD/QA to develop growth plans and promotional strategies.
• Lead category workshops, CBP planning, pricing recommendations, and POG placement.
• Input into national/local vendor recommendations and markdown planning for national items.
• Develop and implement merchandising and sales strategies across assigned categories.
• Create semester plans aligning priorities and milestones across teams.
• Lead promotion effectiveness analysis and optimize ROI with cross‑functional teams.
• Maintain P&L accountability for MDF spend in line with budget guidelines.

Skills

Negotiation skills

Data analysis

Category management

Cross-functional collaboration

Strategic thinking

Vendor relationships

Excel proficiency

Communication skills

Education

Bachelor's degree in business or related field

Job description

Job Overview:

The Product Business Manager leads category strategy and product lifecycle execution across assigned UNFI Brands categories. This role drives new item innovation, oversees item maintenance and data integrity, and ensures vendor and item compliance through strong cross‑functional partnerships. Working closely with PD/QA, Brand Management, Buyers, Merchandising, and Sales Operations, the position leads category reviews and CBPs, ensures aligned planning, accurate forecasting, and effective promotional and merchandising strategies. The Product Business Manager also manages MDF spend, analyzes performance to inform decision‑making, and ensures end‑to‑end process excellence for on‑time, successful market execution.

Job Responsibilities:

Core Responsibilities:

• Lead item assortment strategy, including new item development, lifecycle management, and maintenance of existing products.
• Drive new item innovation from concept through commercialization, ensuring alignment with category and brand strategies.
• Oversee item maintenance activities, ensuring item data integrity and operational readiness.
• Ensure vendor and item compliance by partnering closely with PD/QA and maintaining strong vendor relationships.
• Collaborate with Brand Management and PD/QA teams to develop, refine, and execute innovation and growth plans.
• Lead category workshops and support CBP planning, including promotional strategy, pricing recommendations, and POG placement.
• Participates in review of full assortment; reviews and gives input into national and local vendor recommendations; supports the discontinued/markdown planning process for national items.
• Develop and implement merchandising and sales strategies across assigned categories and product lines.
• Create and execute semester plans for assigned categories, aligning priorities and execution milestones across teams.
• Lead promotion effectiveness analysis and participate in joint planning to optimize performance and ROI.
• Maintain P&L accountability for MDF spend, ensuring alignment with budget guidelines and optimal deal depth.

Commercial Interface with Cross‑Functional Teams

• Buyer/Procurement Partnership: Collaborate closely with Buyers to support purchase order follow‑up, resolve supplier deduction issues, and ensure inventory levels meet demand requirements.
• Merchandising Collaboration: Partner with the Merchandising team to develop and execute promotional plans, secure and manage supplier funding, support forecasting needs, and act as a primary liaison for supplier communications.
• Sales Operations Alignment: Coordinate with Sales Operations to communicate supplier‑related challenges, provide updated new‑item status inputs, and ensure accurate forecasting and sales planning.
• Brand Management Collaboration:
• End‑to‑End Process Ownership: Ensure all cross‑functional activities align to established timelines and support accurate, on‑time market release in accordance with agreed‑upon milestones.

Product Business Manager II:

• Lead and contribute to high‑visibility stretch projects that advance category, brand, or organizational priorities.
• Manage larger, more complex category desks, demonstrating increased ownership, strategic thinking, and decision‑making autonomy.
• Mentor and develop associates, providing guidance, support, and coaching to strengthen team capability and build bench strength.
• Take on expanded category responsibility beyond GFD, supporting categories such as Grocery, Meat, or Produce and contributing broader expertise across the business.
• Provides functional guidance, mentoring, and day to day direction to Category Merchandising Specialists to support execution quality and workflow alignment.
• Leads cross functional workstreams, project teams, and category initiatives without formal supervisory authority.
• Serves as a subject matter expert for category process, data integrity standards, and best practices, supporting skill development within the team.
• May act as a team lead on assigned projects, ensuring milestones, timelines, and deliverables are met while escalating risks as needed.

Additional Responsibilities

• Review and analyze weekly reports, audits, and performance metrics; identify and elevate risks or opportunities as needed.
• Provides direction to Category Merch Specialists in initiatives and day-to-day tasks
• Perform other job-related duties as assigned to support department and organizational goals.

Job Requirements:

Education/ Certifications:

• Bachelor’s Degree required in Business, Marketing, Management, or related field preferred.

Experience:

• 5+ years of category management, merchandising, or sourcing experience

Knowledge/Skills/ Abilities

• Strong negotiation skills with experience in category management, sourcing, private label, or CPG.
• Understanding of assortment planning and category management.
• Ability to lead cross functional partners including Commercialization (end to end process).
• Project Management skills and strong attention to details.
• Demonstrates ability to think analytically and solve problems through data.
• Ability to influence others, negotiate, collaborate.
• Strong communication skills (written and verbal).
• Past supplier, wholesale, or retail experience is preferred.
• Excellent spreadsheet skills (Excel) required.
• Must be capable of understanding retail environment.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment:

Remote Role:

• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Travel (minor):

• This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

Physical Environment/Demands:

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. Veteran/Disability. VEVRAA Federal Contractor.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.