Product & Business Analytics Intern

Socket.dev; Durham (NC); Hybrid; USD 4,959,000 - 6,612,000; Part time

Job summary

Toshiba Global Commerce Solutions, Inc. in Durham, NC invites a Product & Business Analytics Intern to support data-driven decisions across product lines. You will learn offerings, data flows, and KPI metrics while helping design dashboards to monitor product and customer insights.

The role emphasizes strong analytical skills, teamwork, and effective communication in a fast-paced environment with hybrid on-site work.

Qualifications

• Pursuing a business major (undergrad).
• Strong data analytics skills.
• Hybrid on-site work in Durham, NC.

Responsibilities

• Learn TGCS product offerings and data flows to drive KPI metrics.
• Review databases in Warranty, Service, Sales to assess data integrity and KPI data.
• Design, implement, and test automated dashboards for KPI tracking.

Skills

Data analytics

Analytical skills

Teamwork

Communication

English proficiency

Problem solving

Education

Business major (undergrad)

Tools

Git

SQL

Dashboard tools

Job description

Fall 2026 Internship:

This position is located at our HQ in Durham, NC. Expected program dates are September 14 – December 4, 2026. Anticipated working hours will be 20-30 per week. Final hours and schedule will be determined between the intern and their manager.

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction:

The Product & Business Analytics Intern contributes within the Hardware and System Software product portfolio team to learn and aid with assessing data across multiple operational areas to drive the creation of accurate business metrics to measure product quality, revenue, and gross profit. Enable integrations and automations to drive dashboards for product-level governance.

Must Have:

• Must be able to work a hybrid schedule, including on-site work at our Durham, NC headquarters.
• Strong data analytics skills
• Education in Business Management

Responsibilities:

• Learn about TGCS product offerings and how they are sold, fulfilled, warrantied and serviced.
• Review systems databases in Warranty, Service, Support, and Sales. Assess data integrity and determine the data that can be used to generate KPI’s at the product-level. Assist in the formulation of the KPI’s.
• Participate in the design, development, implementation, and testing of automated dashboards that the Product Teams can use to track their KPI’s and drive actionable insights (product views, customer views, geography views, etc…)

Required Skills:

• Currently pursuing business major in Undergraduate Studies
• Excellent analytical skills
• Ability to work in a fast paced, team-based environment
• Strong communication and interpersonal skills
• Problem determination and resolution, attention to detail, teamwork and excellent communication skills.
• Effective verbal and written communication; able to read, write, and speak English proficiently

Preferred Skills:

• Database integrations, Data aggregation, AI Data analysis
• Ability to use code versioning tools like Git, SVN, etc.
• Software development experience with Java, C++, or similar
• Modern web development experience, including application of HTML5, JavaScript, CSS, and various JS frameworks such as Angular, React, or Vue.JS.

About the Company:

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

EEO:

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.