Product Audit Manager

Stellantis Financial Services; Sterling Heights (MI); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Stellantis is seeking a Product Audit Manager in Sterling Heights to lead the Quality Assurance Center at the plant and drive best-in-class product quality. You will guide a diverse team, oversee vehicle audit processes, and coordinate cross-functional improvements across the assembly operations.

The role requires a Bachelor's degree and 7+ years in quality within manufacturing, with at least 2 years in a supervisory capacity.

Qualifications

• 7+ years of quality experience in a manufacturing environment.
• 2+ years in a supervisory or leadership role.
• Strong communication, written and verbal.
• Willingness to work off-shift hours and weekends as needed.
• Self-motivated and able to thrive in high-intensity environment.

Responsibilities

• Direct/manage product audit daily activities and initiatives.
• Develop and implement a business plan for Product Audits aligned with corporate objectives.
• Supervise salaried and union staff; posting, testing, training, scheduling, and calibration operations.
• Monitor employee performance and coordinate training and calibration of auditors.
• Oversee major vehicle auditing processes (SCA, VLO, CTVV) and analyze data.

Skills

Quality management

Leadership

Cross-functional collaboration

Communication

Public speaking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Product Audit Manager is responsible for all aspects of the Quality Assurance Center at the Sterling Heights Assembly Plant. The Product Audit Manager reports directly to the Quality Center Manager. They lead a diverse team of salary and hourly Quality professionals integrating within the assembly plant and cross-functional team. They manage and lead the full scope of corporate customer product activities, resources, and continuous improvement efforts to ensure vehicle quality and customer action. The Product Audit Manager will be a leader within the Quality Organization and will be expected to plan and direct the execution of a strategic audit plan that will allow Stellantis to achieve best-in-class quality, a favorable industry reputation, and the highest levels of customer satisfaction.

Additional responsibilities include but are not limited to:

• Direct/manage product audit daily activities,tasksandinitiatives
• Develop and implement a successful business plan for the Product Audits that supports corporateobjectives, processes, and standards for productaudit
• Manage/Direct salaried and union staff. Including: posting, qualifying/testing candidates, training, certification, scheduling, expense approval, and calibration operations
• Monitor individual employee results toidentifyindividual training needs along with yearly calibration/certification of auditors (Includes: Hearing, Vision, and auditing performance)
• Provide high level review of audit conditions requiringclarification
• Conduct daily electronic manual vehicleselectionto assure mix is consistent with daily productionbuild
• Ensure documentation of conditionsidentified, with immediate issue owner identification andawareness
• Manages all major aspects of vehicle auditing (i.e., SCA, VLO, CTVV) and oversees data analysis for comparison to daily vehicle audits. Communicating results to Plant staff, Quality, and Plant Management
• Work across functional organizations to drive cultural change throughout theorganization
• Establish quality and reliability standards for customer product audits and quality processes.
• Drive the plant to resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, RRT, CSN)
• Align SCA with warranty issues escapingassyplant (vehicle and systemic)
• Drive warranty issues into plant Audit Meeting reviews daily
• Support plant warranty process (short loop, red room, & warranty table)
• Maintain SCA data measurement collection and reportingsystems
• Ensure all equipment within the facility is calibrated and in workingorder
• Deliver cars in conformity (SCA, CTVV and VLO must be within assigned targets)
• Responsibility for direct supervision of the unionized hourly personnel at the assembly plant

Basic Qualifications:

• Bachelor's degree
• 7+ years of experience in quality within a manufacturing environment
• 2+ years in a supervisory or leadership role
• Well versed in Microsoft applications
• Effective presentation/public speaking skills
• Able to demonstrate both coaching and teaching
• Strong communication skills, both written and verbal
• Self-motivated and directed. Ability to thrive in a high intensity environment while working on multiple projects
• Willingness to work off shift hours and weekends as needed

Preferred Qualifications:

• Engineering/Technical degree or Bachelor's degree and equivalent experience
• Experience supervising hourly
• Previous Manufacturing and/or Quality experience
• World Class Manufacturing Experience, preferably in QCS, WO, EEM, E