Product Applications Engineer

Veeco Instruments Inc.; Boise (ID); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with Company Match

Tuition Reimbursement

Job summary

Veeco Instruments Inc. in Boise, Idaho, is looking for an applications engineer to focus on developing new applications, supporting customer requests, and enhancing current products. Candidates should have a BS degree in engineering, physics or chemistry and significant experience in thin film technologies.

This role requires interfacing with various teams and customers, along with strong analytical skills and effective communication abilities.

Qualifications

• At least 5 years of experience in thin film technologies or related equipment or an equivalent combination of education and experience.
• Minimum 2 years of experience in customer support or management.

Responsibilities

• Develop new applications and support customer requests.
• Engage with customers to develop applications and process performance.
• Solve process problems and work with service and engineering teams.

Skills

Customer support experience

Thin film deposition understanding

Analytical skills

Clear communication

Team player

Education

BS in engineering, physics or chemistry

MS in related field

PhD in relevant field

Job description

About Veeco You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting‑edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers .

Overview

Veeco’s Boise, Idaho, client location is seeking a technically sound applications engineer to help develop and research new applications. Veeco is well‑positioned with great teams, core technologies, and a strong entrepreneurial culture that supports new product development. The main objective of this role is to develop new applications, support customer requests, and develop new products. The application engineer will also discover new opportunities for Veeco to add value either through new product development or existing product enhancements around our core technology. In this role, the applications engineer interfaces with customers, consultants, marketing, sales, service, manufacturing and supply chain.

Responsibilities

• Engages closely with customer to develop applications and process performance on ion beam systems; drives relevant ion beam learning and demos needed to applications development.
• Develops and maintains best known methods (BKM) for process control, process development and continuous improvement. Drive adoption of BKMs and new applications.
• Maintains a working knowledge of ion beam systems process, hardware and relevant diagnostics; plans, implements and controls measures to enhance system performance.
• Solves process problems in straightforward situations and when needed, reaches out to service and engineering teams and drive to solutions.
• Presents technical aspects of products to customers and sales channels.
• Provides on‑the‑job training, education and assistance to fellow team members both within the local team, company, and for customers and partners.
• Works as a member of a cross‑functional team with service and sales personnel and the product, marketing and engineering teams for company product lines to support revenue requirements.
• Communicates and participates in technical trainings regularly to enhance the professional knowledge and to gather up‑to‑date product line information.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

Qualifications

BS degree and at least 5 years of related experience in thin film technologies or related equipment, or an MS degree in engineering, physics or chemistry and at least 3 years of related experience, or a PhD degree is required. An equivalent combination of education and experience may be considered. At least 2 years of experience with customer support or management is required.

Knowledge, Skills & Abilities

• Semiconductor device knowledge and module process, process integration experience in logic and/or memory fabrication preferred.
• Understanding of thin film deposition process and hardware is desirable.
• A positive team player, self‑motivated with strong analytical skills.
• Clear communication, good spoken and written communication skills
• Occasional travel to Veeco’s corporate office in Plainview, New York

Salary and Benefits

The expected salary range for this position is X—Y, plus a bonus opportunity. We will consider your location, experience, and other job‑related factors when determining your pay. If your salary requirements exceed the advertised range and you remain interested in Veeco, we encourage you to apply or email your resume to [e-mail] .

Other benefits include:

• Medical, Dental, and Vision
• Employee Stock Purchase Plan (ESPP)
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veecois committed to working with and providing reasonable accommodations to individuals with disabilities.