Product Analytics

Protingent; Santa Clara (CA); On-site; USD 82,656 - 88,166; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off

Education reimbursement

Commuter benefits

Job summary

Protingent Staffing seeks aProduct Analytics professional for a contract role in Santa Clara, CA. You will own analytics across bookings, renewals, pricing, and lifecycle metrics, delivering executive-ready insights to shape subscription strategy.

You will build models and AI-driven methods to enhance lifecycle visibility, targeting, and renewal decisions, partnering with product, sales, and operations teams to operationalize insights at scale.

Qualifications

• Bachelor’s degree required in business, operations, finance, analytics, CS, data science, or related field.
• 3+ years analytics, BI, strategy and operations, data analysis, or related cross-functional role.
• Strong ability to design KPIs, perform data analysis, and generate actionable insights.
• Experience with structured analyses across multiple stakeholders, systems, and data sources.
• Strong written and verbal communication to present findings to business and technical audiences.
• Attention to detail in metric definitions, data interpretation, and business logic validation.

Responsibilities

• Build and maintain recurring reporting on bookings, renewal trends, Forever vs Foundation mix, win rates, churn patterns, pricing, discounting, and install-base performance.
• Analyze business performance across regions, subscription tiers, platforms, and customer segments to identify growth drivers, leakage points, and portfolio risks.
• Produce executive-ready insights that connect operational and commercial signals to recommendations for subscription business.
• Develop analytical models and AI-driven approaches to improve lifecycle visibility, upgrade targeting, churn risk detection, and subscription growth opportunities.
• Create dashboards, scorecards, and self-service analytics for stakeholders across product, subscriptions, sales, finance, CX, and operations.

Skills

Analytical thinking

SQL

Spreadsheets

KPI design

Insight generation

Education

Bachelor’s degree in business, operations, finance, analytics, CS, or data science

Tools

Tableau

Looker

Power BI

SQL-based data environments

Job description

Product Analytics Position Description

Protingent Staffing has an exciting contract Product Analytics with our client located in Santa Clara, CA.

Job Responsibilities

Business analytics and Insights: Build and maintain recurring reporting on bookings, renewal trends, Forever versus Foundation mix, win rates, churn patterns, pricing, discounting, and install-base performance. Analyze business performance across regions, subscription tiers, platforms, and customer segments to identify growth drivers, leakage points, and portfolio risks. Produce executive-ready insights that connect operational and commercial signals to concrete recommendations for subscription business.

AI, modeling, and Recommendations: Develop analytical models and AI-driven approaches to improve lifecycle visibility, upgrade targeting, install-base segmentation, churn risk detection, and subscription growth opportunities. Support recommendation frameworks that combine subscription rules, asset context, and business signals to drive smarter renewal, upgrade, and modernization decisions. Partner with product and business teams to define where AI can reduce manual analysis, improve forecasting, and operationalize lifecycle actions at scale.

Data products and operational Enablement: Create dashboards, scorecards, and self-service analytics for stakeholders across product, subscriptions, sales, finance, CX, and operations. Work with data teams to improve data quality, metric definitions, and access to curated subscription and telemetry datasets that support scalable reporting and decision-making. Translate business requirements into structured metrics, KPI definitions, and data logic that can be embedded into dashboards, workflow tooling, and operational reviews.

Cross-functional Partnership: Collaborate with product management, sales programs, analytics, and operations teams to align insights with subscription strategy and lifecycle program priorities. Support business reviews, planning cycles, and strategic initiatives by surfacing trends in renewals, program adoption, lifecycle readiness, and operational friction.

Job Qualifications

• Bachelor’s degree in business, operations, supply chain, finance, analytics, computer science, data science, or a related field.
• 3+ years of experience in analytics, business intelligence, strategy and operations, data analysis, or a related role supporting cross-functional business execution.
• Strong analytical skills with experience in spreadsheets, SQL, reporting, KPI design, and insight generation.
• Experience managing structured analyses across multiple stakeholders, systems, and data sources.
• Strong written and verbal communication skills with the ability to present findings clearly to both business and technical audiences.
• High attention to detail, especially in metric definition, data interpretation, and business logic validation.
• Comfort operating in a fast-evolving business environment where processes, programs, and data models continue to mature.
• Experience with AI or machine learning use cases in analytics, forecasting, recommendation systems, or operational decision support.
• Experience with subscription, renewal, pricing, or lifecycle businesses.

Nice To Have

• Experience with BI tools such as Tableau, Looker, or Power BI, and with SQL-based data environments.
• Exposure to product analytics, portfolio analytics, or digital platform insights in a B2B technology business.

Job Details

Job Type: Contract

Pay Range: $60-$64/hourly.

Location: Santa Clara, CA.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent

Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.