Product Analyst - Software Development

Securiport LLC; Reston (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Securiport LLC, based in Reston, VA, is seeking a Product Analyst to join the Product Management Department. You will craft business and functional requirements, focusing on optimizing adoption and enhancing our biometric and immigration software solutions.

The role emphasizes collaboration with cross-functional teams and external stakeholders to deliver high-quality products. The ideal candidate has a strong background in software development and excellent analytical skills.

Qualifications

• Advanced degree in Computer Science or Engineering; 5+ years IT experience or 8+ years with BS.
• Must be authorized to work in the U.S. with English as main language; willingness to travel internationally.

Responsibilities

• Analyze software products based on user feedback, market trends, and competitors.
• Gather functional and non-functional requirements with cross-functional teams.
• Document and prioritize product requirements and specs.
• Develop features and user stories with acceptance criteria.
• Maintain and update user guides and ensure traceability to test cases.
• Conduct market and customer research to inform direction.
• Collaborate with developers and QA to align business needs.
• Communicate priorities and status to stakeholders.

Skills

System design

Requirements gathering

IT processes

Multi-tasking

Work ethic

Self-starter

Ownership

Communication skills

Presentation skills

Travel flexibility

French or Spanish (bonus)

Education

Advanced degree in Computer Science or Engineering

BS in Computer Science or Engineering

Job description

Job Summary:

Securiport LLC is a US company based in Reston, VA, that specializes in the design and implementation of passenger biometric recognition, immigration processing, and intelligent information reporting and management systems based on advanced technological solutions.Securiport provides a complete immigration processing solution and analytics to maintain border security. Services include technical analysis, design, implementation and maintenance of Securiport’s software solutions, training, and technical support to the field operations.

We are seeking a dynamic and experienced Product Analyst to join our growing team. As a key member of the Product Management Department, you will work closely under the direction ofProduct Management Directorto craft business and functional requirements for user-friendly applications, focusing on optimizing adoption rate and enhancing our software products. The ideal candidate will have a strong background in software development, excellent analytical skills, and a passion for delivering high-quality products that meet customer needs.The candidate is expected to develop and communicate a product vision to internal and external stakeholders.

Responsibilities and Objectives

The Product Analyst will be responsible for the following:

• Conduct in-depth analysis of software products based on gathered user feedback, market trends, and competitor offerings.
• Collaborate with cross-functional teams to gather functional and non-functional requirements.
• Elicit, document, and prioritize product requirements and specifications.
• Develop features and user stories with detailed acceptance criteria.
• Maintain and update user guides.
• Ensure traceability from high-level requirements to software specifications and test cases.
• Conduct market and customer research to inform product direction.
• Review feature requests and operational issues, prioritizing them for releases.
• Collaborate with Software Developers and QA Engineers to ensure clear understanding of business needs, user expectations, and to jointly troubleshoot any arising issues.
• Create application and data workflow diagrams.
• Communicate priorities and status to internal stakeholders.
• Collaborate with customers to understand requirements and address issues.
• Work with internal stakeholders to clarify requirements and ensure alignment product delivery.
• Facilitate resolution to requirements conflicts between stakeholders.
• Deliver high-quality work while operating as a team player.
• Identify areas for improvement and contribute to solutions.
• Provide training to staff on requirements gathering, analysis, and review.
• Other projects as assigned by the Director of Product Management and/or COO.

Requirements

• Support the long-range direction of the product department function.
• Direct the design, management, and support the implementation of applications and systems in Operations.
• Monitor and analyze technology and trends that could improve the company's products and performance.
• Establish technology standards and communicate technical information to the organization.
• Keep an updated risk management report with all the Operations and implementations, including mitigation, probability and impact.
• Keep updated a general plan of development and ongoing implementations for the different developed products.
• Monitor queue to ensure that all necessary orders and requests are checked and released on time.
• Create and facilitate efficient and cost-effective solutions and analyze systems specification to meet business requirements.
  

Skills

• Experienced in system design, analysis, and requirements gathering.
• Knowledge of key elements of effective software requirements and specifications.
• Great knowledge of IT processes and willingness to constantly update knowledge.
• Inbuilt ability to multi-task, working on more than one issue simultaneously.
• Strong character under pressure with excellent work ethic and professionalism.
• Self-starter; resourceful.
• Strong sense of responsibility and ownership.
• Effective communicator with excellent written and verbal communication skills; good listener with strong interpersonal skills.
• Excellent presentation skills with demonstrated ability, experience, and presence to credibly engage a wide range of stakeholders including clients and potential clients.
• Must be authorized to work in the U.S. with English as main language; ability to travel internationally as required.
• Fluent in French or Spanish is a plus.
  

Required Education, Certifications/ Licenses, Related Experience

• Advanced degree in Computer Science or Engineering plus 5+ years’ IT experience or 8+ years with a BS in Computer Science or Engineering.
• #LI-NA1

Securiport is proud to be an Equal Employment Opportunity and Aff
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Disclaimer: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position at the time this job description was written. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. This document does not create an employment contract, implied or otherwise, and all employees in this position are employed “at-will.”