Product analyst in cybersecurity

Intel 471; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-friendly culture

Wellness programs

Employee recognition program

Professional development opportunities

Inclusive culture

Competitive compensation

Job summary

Intel 471 ищет Product Analyst (Pendo) для поддержки аналитики продукта и операционной деятельности команды. Роль предполагает активное использование Pendo, создание и поддержание дашбордов, а также обеспечение точности данных для продуктовой команды.

Кандидат будет помогать Product Managers понимать поведение клиентов, отслеживать внедрение новых возможностей и передавать результаты анализа командам через Grafana и BI-отчеты.

Qualifications

• 2–4 года опыта в Product Operations или Product Analytics
• Опыт работы с Pendo: тегирование, дашборды, отчеты и анализ использования продукта
• Умение строить и поддерживать дашборды/отчеты для бизнес-или продукт-команд
• Внимательность к деталям и умение ясно донести выводы

Responsibilities

• Поддержка повседневной работы Pendo: тегирование, конфигурации, дашборды и отчеты
• Построение и поддержка дашбордов, показывающих использование продукта и поведение клиентов
• Обеспечение измеримости новых возможностей после выпуска
• Помощь менеджерам по продукту с аналитическими вопросами и исследование трендов
• Использование Grafana, BI и внутренних систем для обогащения данных Pendo

Skills

Product analytics

Analytical thinking

Communication

Collaboration

Tools

Pendo

Grafana

SQL

BI platforms

Job description

Описание

Intel 471 is looking for a Product Analyst (Pendo) to join our world-class team, supporting our Product organization through better product data, and operational insight. This is a hands-on role with a strong focus on Pendo and product usage analytics. You will help Product Managers understand how customers use our products, track adoption of new capabilities, maintain dashboards and reporting, and ensure our product analytics data remains accurate and useful.

Задачи

Support the day-to-day operation of Pendo, including tagging, configuration, dashboards, reports, and data quality. Build and maintain Pendo dashboards and reporting that help Product Managers understand product usage, feature adoption, and customer behavior. Help ensure new product capabilities are appropriately tagged and measurable after release, and provide ongoing adoption and usage reporting. Assist Product Managers with analytics questions, investigate trends or changes in usage, and communicate findings clearly. Use data from sources such as Grafana, BI tools, and internal systems to supplement Pendo data when additional context is needed. Support Product and leadership reporting, including the dashboards and recurring measurements used to track Product KPIs.

Требования

2-4 years of demonstrable experience in Product Operations, Product Analytics or a similar role. Hands-on experience with Pendo is required, including working with tagging, dashboards, reports, and product usage analytics. Experience building and maintaining dashboards, reports, or recurring analytics used by business or product teams. Strong analytical and problem-solving skills, with curiosity about how customers use software products and an ability to investigate questions using data. Good attention to detail and the ability to work collaboratively with Product Managers and clearly communicate useful findings. Будет плюсом: Experience with Grafana, SQL, BI platforms, or other analytics tools is helpful but not required

Условия

• Competitive compensation
• Remote-friendly culture
• Wellness programs
• Employee recognition program
• A variety of professional development opportunities
• Inclusive culture focused on people, customers and innovation