Product Analyst III

Reit Tv; Carrollton (TX); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

Wellness programs

Onsite gyms and cafe dining

Job summary

Pennymac is seeking a Product Analyst to proactively analyze business needs and translate them into effective technology solutions. You will lead workstreams, develop requirements, foster stakeholder discussions, and mentor junior analysts with significant autonomy.

You will collaborate with system developers, architects, and business leaders, write detailed user stories, and drive test strategy and validation to ensure quality delivery.

Qualifications

• 4 year college degree or equivalent work experience.
• 4-6 years of relevant experience with strong Agile experience.
• Mortgage servicing background.
• Excellent interpersonal, verbal, written communication, and presentation skills.
• Strong data analysis experience; BI tools preferred.
• Proficiency with G-Suite (Docs, Sheets, Slides).
• Experience with JIRA, Confluence, or similar Agile management tools.
• Ability to work independently and lead initiatives.
• Experience interfacing with middle and senior management.

Responsibilities

• Lead workstreams or feature analyses and translate business needs into tech solutions.
• Develop requirements and acceptance criteria.
• Collaborate with system developers, architects, and business leaders on changes, development, and deployment strategies.
• Gather, analyze and document complex business requirements; design robust solutions.
• Create detailed requirements and user stories with use cases and diagrams.
• Manage communications across functional areas for assigned projects.
• Facilitate Scrum/Kanban ceremonies and backlog grooming.
• Create workflow diagrams and technical documentation.
• Lead risk assessment and mitigation planning.
• Mentor junior analysts and support Product Owner on roadmap items.

Skills

Agile experience

Communication

Data analysis

BI tools

Stakeholder management

Scrum/Kanban

G-Suite proficiency

Interpersonal skills

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

A Product Analyst takes a more proactive role in analyzing business needs and translating them into effective technology solutions. You will lead specific workstreams or feature analyses, develop comprehensive requirements, facilitate stakeholder discussions, contribute to test strategy, and mentor junior analysts, operating with significant autonomy. The Product Analyst will: Independently conduct organizational analysis, identify improvement opportunities, and contribute to the measurement and prioritization of initiatives Proactively interact and coordinate with system developers, architects, and business leaders on complex application changes, development, and deployment strategies Gather, analyze, and document complex business requirements, engaging effectively with technology partners to design robust solutions Write, communicate, and refine detailed requirements and user stories using various methods (e.g., use cases, activity diagrams) ensuring clarity and alignment with business goals Identify key stakeholders, understand their influence, and manage communications effectively across functional areas for assigned projects or features Work effectively within Scrum or Kanban teams, often facilitating specific discussions or ceremonies Develop comprehensive and well-defined acceptance criteria Lead or significantly contribute to Scrum ceremonies and retrospectives, driving improvements Develop and maintain high-quality system and user documentation Plan, coordinate, and oversee functional testing and user training for specific features or components Provide insightful verbal and written reports and analysis to management and stakeholders Create detailed workflow diagrams and technical documentation Collaborate closely with Tech Leads and UAT to establish clear definitions of "done" and ensure quality delivery Lead risk assessment efforts for specific project areas and develop mitigation plans Lead backlog grooming sessions for specific features or components, contributing to roadmap planning Assist the Product Owner in defining approaches to deliver product roadmap items Develop comprehensive test plans, oversee execution, and certify changes against finalized requirements Mentor and provide guidance to Product Analysts I and II Perform other related duties as required and assigned

What You'll Bring

4 Year college degree (Bachelor) or equivalent work experience 4-6 years of relevant experience in business analysis, product analysis, or related roles, with strong, demonstrated Agile experience In-depth knowledge and application of Agile methodologies and principles Mortgage sevicing background Excellent interpersonal, verbal, written communication, and presentation skills Excellent organizational skills and proven ability to manage complex tasks and priorities Strong teamwork mentality, including formal/informal mentorship of junior analysts Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.) Strong data analysis experience required; experience with BI Tools preferred Expertise with JIRA, Confluence, or similar Agile management tools required Proven ability to work independently with minimal supervision and lead specific initiatives Demonstrated ability to manage multiple complex projects/workstreams concurrently Proven track record of delivering high-quality work in a fast-paced environment Excellent critical thinking, problem-solving, analytical, and decision-making skills Solid Financial Services and mortgage industry experience strongly preferred Strong business acumen and ability to effectively interface with middle and senior management

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home

Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation

Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $75,000 - $130,000 Work Model OFFICE