Product Analyst II

Relha LLC; Marlborough (MA); On-site; USD 78,000 - 99,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Tuition reimbursement

Paid holidays

Job summary

TJX Companies in Marlborough, MA is seeking a Product Analyst II to join the MHE and Automation Solution Delivery team, translating business needs into clear, actionable delivery artifacts within an Agile environment.

You will collaborate with Product Managers, Engineers, vendors, and IT teams to deploy scalable technology solutions for our distribution and fulfillment network, supporting deployments, testing, and post‑live support.

Qualifications

• Bachelor’s degree or equivalent IT delivery skillset, training, or experience.
• 1 to 3 years of experience in an Agile environment, product team, IT delivery team, business analysis role, or related position.
• Experience eliciting, documenting, and refining requirements with business and technology stakeholders.
• Experience creating or supporting user stories, acceptance criteria, test cases, process flows, requirements documentation, or similar delivery artifacts.
• Experience participating in functional testing, UAT, defect management, or solution validation activities.
• Strong analytical, critical thinking, communication, and problem-solving skills.
• Ability to work in a collaborative, matrixed environment with business, engineering, vendor, and IT partners.
• Ability to learn business processes quickly and translate business needs into clear, actionable delivery artifacts.
• Ability to manage multiple priorities, follow through on commitments, and escalate risks or blockers appropriately.
• SAFe certification preferred.

Responsibilities

• Partner with Product Managers, Product Owners, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams to deliver reliable and sustainable technology solutions for our distribution and fulfillment network.
• Translate business needs into clear, actionable requirements, process flows, user stories, acceptance criteria, test cases, and implementation support deliverables.
• Support testing and implementation activities to ensure successful delivery.
• Balance business process understanding, Agile delivery practices, technical curiosity, and strong communication.
• Help teams deliver outcomes that improve operations.

Skills

Supply chain knowledge

Agile delivery practices

Communication skills

Analytical thinking

Ability to learn business processes

Education

Bachelor’s degree or equivalent IT delivery skillset

Tools

Jira

Confluence

Zephyr

Visio

Microsoft Teams

Excel

Word

PowerPoint

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

What You’ll Discover

Inclusive culture

Global IT organization that collaborates across U.S., Canada, Europe, India, and Australia

Challenging, collaborative, and team-based environment

What You’ll Do

The mission of the MHE and Automation Solution Delivery team is to partner with our business, engineering, operations, and vendor teams to deliver scalable technology solutions that support distribution and fulfillment operations across the TJX global supply chain. Our team supports new site deployments, automation and material handling solutions, vendor integrations, solution design, product delivery, testing, implementation, and post-go-live support.

We are looking for a Product Analyst II to join the MHE and Automation Solution Delivery team. In this role, you will work as part of an Agile product team and help translate business needs into clear, actionable requirements, process flows, user stories, acceptance criteria, test cases, and implementation support deliverables. You will partner closely with Product Managers, Product Owners, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams to help deliver reliable and sustainable technology solutions for our distribution and fulfillment network.

The ideal candidate is curious, detail-oriented, collaborative, and comfortable working through ambiguity. This person should enjoy learning business processes, asking thoughtful questions, documenting requirements, validating solutions, supporting testing, and helping teams deliver outcomes that improve operations. This role is well suited for someone who can balance business process understanding, Agile delivery practices, technical curiosity, and strong communication.

What You’ll Need

Experience in supply chain, distribution, fulfillment, warehouse management, material handling equipment, automation, robotics, or vendor-delivered technology solutions.

Experience with Jira, Confluence, Zephyr, Visio, Microsoft Teams, Excel, Word, PowerPoint, or similar collaboration and delivery tools.

Experience supporting technology implementations involving vendors, infrastructure, integrations, security, architecture, or operational readiness.

Familiarity with SAFe, Scrum, Kanban, PI planning, sprint planning, backlog refinement, and Agile delivery practices.

Experience creating BRDs, process flows, wireframes, test plans, test scripts, and implementation support documentation.

Experience supporting end-to-end testing, UAT, defect triage, hypercare, or production support transition.

Understanding of change management, non-functional requirements, solution design, security intake, architecture review, or infrastructure engagement processes.

SAFe certification preferred.

Curiosity about technology, operations, automation, and continuous improvement.

Ability to build relationships, ask good questions, listen deeply, and influence without direct authority.

Minimum Qualifications

Bachelor’s degree or equivalent IT delivery skillset, training, or experience.

1 to 3 years of experience working in an Agile environment, product team, IT delivery team, business analysis role, or related position.

Experience eliciting, documenting, and refining requirements with business and technology stakeholders.

Experience creating or supporting user stories, acceptance criteria, test cases, process flows, requirements documentation, or similar delivery artifacts.

Experience participating in functional testing, UAT, defect management, or solution validation activities.

Strong analytical, critical thinking, communication, and problem-solving skills.

Ability to work in a collaborative, matrixed environment with business, engineering, vendor, and IT partners.

Ability to learn business processes quickly and translate business needs into clear, actionable delivery artifacts.

Ability to manage multiple priorities, follow through on commitments, and escalate risks or blockers appropriately.

Strong attention to detail and ability to produce clear written documentation.

Willingness to support deployments, testing events, and hypercare activities, including occasional travel to distribution or fulfillment sites as business needs require.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

300 Value Way

Location:

USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $77,500.00 to $98,800.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.