Product Analyst

LifeStance Health; Northern (KY); Hybrid; USD 72,000 - 86,000; Full time

Benefits offered by this job

medical

dental

vision

AD&D

short and long-term disability

life insurance

401k with employer match

paid parental leave

paid time off

holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Product Analyst to translate patient needs into actionable product requirements and support data-driven decisions across the patient journey.

You will collaborate with Product Management, Engineering, Clinical Operations, and Data teams to enhance access, engagement, and care outcomes while maintaining scalable, compliant digital experiences.

Qualifications

• 1–4 years of experience in product analysis, business analysis, healthcare operations, or data analytics.
• Strong ability to translate business needs into structured requirements.
• Experience working with data (SQL, Excel, BI tools, or similar)
• Excellent communication and organizational skills.
• Exposure to healthcare technology, EHR systems, or clinical workflows
• Familiarity with agile product development methodologies
• Understanding of interoperability standards (FHIR, APIs)
• Experience supporting UAT, process improvement, or workflow analysis

Responsibilities

• Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria.
• Maintain and refine the product backlog in partnership with the Product Manager.
• Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping.
• Query and analyze EHR, operational, and engagement data to inform product decisions.
• Partner with Data/BI teams to define and validate KPIs tied to product performance.
• Develop working knowledge of patient workflows (scheduling, documentation, billing, care coordination).
• Participate in workflow observation, user interviews, and stakeholder discovery sessions.
• Act as a liaison between Engineering, Clinical Operations, Compliance, and IT.
• Support agile ceremonies (backlog grooming, sprint planning, retrospectives).
• Track and communicate dependencies, risks, and action items across workstreams.
• Maintain product documentation (process maps, decision logs, data dictionaries, system diagrams).
• Prepare release notes, training materials, and stakeholder communications.
• Support the Product Manager with executive summaries, reporting, and meeting materials.

Tools

SQL

Excel

BI tools

Job description

Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

As a full-time employee of LifeStance Health, the following benefits are offered:

• medical
• dental
• vision
• AD&D
• short and long-term disability
• life insurance
• Additional benefits include a 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• an Employee Assistance Program

ROLE OVERVIEW

The Product Analyst (PA) plays a critical role in advancing LifeStance’s patient experience strategy by helping design and deliver product solutions that improve access, engagement, and outcomes across the patient journey. Partnering closely with Product Management, Engineering, Clinical Operations, and Data teams, this role translates patient and caregiver needs into actionable product requirements, insights, and delivery support.

This position sits at the intersection of product development and patient experience, contributing directly to initiatives that enhance patient access (e.g., scheduling, intake), engagement (e.g., digital touchpoints, communication), and continuity of care. The Product Analyst ensures that product decisions are grounded in data, informed by real patient workflows and behaviors, and aligned to measurable outcomes such as access, satisfaction, and care quality.

Success in this role means enabling teams to deliver intuitive, scalable, and compliant digital experiences that make it easier for patients to find, access, and stay engaged in care—while supporting LifeStance’s broader mission to improve access to high-quality mental healthcare.

COMPENSATION: $71,779 - $86,135/annually in addition to a competitive bonus plan

RESPONSIBILITIES

• Core Product

  • Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria
  • Maintain and refine the product backlog in partnership with the Product Manager
  • Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping

• Data & Analytics

  • Query and analyze EHR, operational, and engagement data to inform product decisions
  • Partner with Data/BI teams to define and validate KPIs tied to product performance

• Subject Matter Expertise

  • Develop working knowledge of patient workflows (e.g., scheduling, documentation, billing, care coordination)
  • Participate in workflow observation, user interviews, and stakeholder discovery sessions

• Collaboration & Delivery Support

  • Act as a liaison between Engineering, Clinical Operations, Compliance, and IT
  • Support agile ceremonies (backlog grooming, sprint planning, retrospectives)
  • Track and communicate dependencies, risks, and action items across workstreams

• Documentation & Communication

  • Maintain product documentation (process maps, decision logs, data dictionaries, system diagrams)
  • Prepare release notes, training materials, and stakeholder communications
  • Support the Product Manager with executive summaries, reporting, and meeting materials

SKILLS & EXPERIENCE

• 1–4 years of experience in product analysis, business analysis, healthcare operations, or data analytics
• Strong ability to translate business needs into structured requirements
• Experience working with data (SQL, Excel, BI tools, or similar)
• Excellent communication and organizational skills

Preferred Skills

• Exposure to healthcare technology, EHR systems, or clinical workflows
• Familiarity with agile product development methodologies
• Understanding of interoperability standards (FHIR, APIs)
• Experience supporting UAT, process improvement, or workflow analysis

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Lif eStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-BA1

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [e-mail]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.