Product Analyst

Suntimes; Chicago (IL); On-site; USD 88,000 - 98,000; Full time

Job summary

Chicago Public Media seeks a Product Analyst to partner with Product, Innovation and other teams to turn data into actionable insights that drive performance across digital products, audience experiences, editorial initiatives, and business priorities.

You will translate stakeholder goals into measurement plans, dashboards, and analytics implementations, maintain tracking systems, and support launches, migrations, and experiments with rigorous data analysis.

Qualifications

• Experience with Google Analytics, Google Tag Manager, and analytics implementation.
• Experience with SQL and working in data warehouses
• Experience with Looker or other BI tools
• Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
• Strong communication and presentation skills – written, visual, and verbal
• Experience with app analytics, audio analytics, or cross-platform product measurement.
• A collaborative mindset and sense of curiosity is essential
• Experience working with data visualization tools, building interactive reports, creating dashboards for different audiences, and developing calculated KPIs or metrics.

Responsibilities

• Lead analyses that help product, innovation, and business teams understand audience behavior, identify opportunities, and make data-informed decisions.
• Map user journeys with data to demonstrate how audiences interact with our products.
• Translate product, innovation, and business questions into clear metrics, tracking plans, dashboards, and recommendations.
• Own analytics tracking and measurement setup across websites, apps, audio products, and editorial analytics tools.
• Validate tracking, monitor data quality, and resolve reporting or implementation issues.
• Support product launches, migrations, workflow improvements, and experiments through measurement planning, data analysis, and QA.
• Develop dashboards, reports, documentation, and automated workflows that help teams monitor performance.
• Coordinate with internal stakeholders, vendors, and technology partners on analytics, tracking, and reporting needs.

Skills

Google Analytics

SQL

Looker

Analytical thinking

Communication

App analytics

Cross-platform measurement

Tools

Google Tag Manager

Google Sheets

Microsoft Excel

Job description

About Chicago Public Media

Chicago Public Media is one of the nation’s largest local nonprofit news organizations. Home to WBEZ 91.5FM, the Chicago Sun-Times, and Vocalo. Chicago Public Media reaches more than 3.3 million people weekly across broadcast, print, and digital platforms. As a mission-driven organization, we aspire to be the most trusted news source Chicagoans turn to for understanding the people, events, and ideas shaping our community.

Chicago Public Media is a 100% community-funded newsroom powered by nearly 97,000 members whose support makes our journalism possible. This sustained community investment helped drive nationally recognized work in 2025, including 29 awards from esteemed organizations, including the Public Media Journalists Association, the Edward R. Murrow Awards, and the National Association of Black Journalists.

We believe independent journalism is essential to a healthy democracy and that access to objective, fact-based news is a right for every citizen. We serve the public interest by creating diverse content that informs and enriches our community, supported by a dedicated staff of approximately 250 professionals.

For more information, please see the Chicago Public Media Annual Report.

The Opportunity

The Product Analyst partners with Product, Innovation and other teams across the organization to use data to understand performance, evaluate opportunities, and make better decisions across digital products, audience experiences, editorial initiatives, and business priorities. This role translates stakeholder needs and organizational goals into clear measurement approaches, reporting tools, and actionable analysis.

The Product Analyst supports strategic and operational decision-making through analysis, dashboard development, experimentation support, and analytics implementation. This role conducts cross-functional analysis for teams across the organization while also helping maintain the tracking and measurement systems that allow teams to evaluate their work with confidence.

What You’ll Do

• Lead analyses that help product, innovation, and business teams understand audience behavior, identify opportunities, and make data-informed decisions.
• Map user journeys with data to demonstrate how audiences interact with our products.
• Translate product, innovation, and business questions into clear metrics, tracking plans, dashboards, and recommendations.
• Own analytics tracking and measurement setup across websites, apps, audio products, and editorial analytics tools.
• Validate tracking, monitor data quality, and resolve reporting or implementation issues.
• Support product launches, migrations, workflow improvements, and experiments through measurement planning, data analysis, and QA.
• Develop dashboards, reports, documentation, and automated workflows that help teams monitor performance.
• Coordinate with internal stakeholders, vendors, and technology partners on analytics, tracking, and reporting needs.

Qualifications

• Experience with Google Analytics, Google Tag Manager, and analytics implementation.
• Experience with SQL and working in data warehouses
• Experience with Looker or other BI tools
• Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
• Strong communication and presentation skills – written, visual, and verbal
• Experience with app analytics, audio analytics, or cross-platform product measurement.
• A collaborative mindset and sense of curiosity is essential
  Experience working with data visualization tools, building interactive reports, creating dashboards for different audiences, and developing calculated KPIs or metrics.

Additional Skils

• Experience managing vendor relationships or supporting third-party analytics and technology platforms.
• Google Sheets/Microsoft Excel proficiency

Compensation

The expected pay range for this position is $88,000 to $98,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

Working at Chicago Public Media

At Chicago Public Media, we care deeply about our employees as we know attracting, developing, and growing talent is key to our success and enhancing our impact.

Our culture is one where collaboration, diversity of ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, divergent experiences, and talents to our dynamic workplace.

At Chicago Public Media we believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for employees at hire and in the years to come.

Our benefits include a competitive salary and benefits package which includes medical, dental, vision, vacation, holidays, life insurance, disability coverage, retirement savings, and a commuter benefits plan.

Chicago Public Media is an Equal Opportunity Employer, and we actively seek and welcome people from all backgrounds, orientations, and life experiences to join our team.

The essential functions described above are not all-inclusive and are not intended to create any contractual or other legal commitment. Chicago Public Media may change the content or format of this job at any time in its sole and exclusive discretion without notice.