Product Advisor II - Small Business Banking

PNC; Chicago (IL); On-site; USD 65,000 - 168,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid time off

Job summary

PNC is searching for a Product Advisor II based in Chicago, IL, as part of their Small Business Banking organization. This role involves representing multiple products in the sales process to close new business opportunities, maintaining awareness of market trends, and providing customer-specific solutions.

A successful candidate will have a Bachelor's degree and 5+ years of relevant experience, focusing on customer needs and satisfaction. PNC offers a comprehensive benefits package along with a competitive salary ranging from $65,000 to $168,000.

Qualifications

• 5+ years of industry-relevant experience.
• Knowledge of financial services industry.
• Proven decision-making and critical thinking skills.

Responsibilities

• Represents products as part of the sales process to close new business opportunities.
• Leads direct interaction with clients during the sales process.
• Assesses client's current business situation through data gathering.

Skills

Competitive Strategies

Competitor Analysis

Go-to-Market Strategies

New Product Development

Process Design

Product Lifecycle Management (PLM)

Sales Enablement

User Research

Education

Bachelors

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Advisor II within PNC's Small Business Banking organization, you will be based in Cleveland, OH, Columbus, OH, Akron, OH or Chicago, IL.

R219266

Job Profile

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Represents one or multiple products as part of the sales process with the objective of closing new business opportunities. Defines solution options in the sales process based on product knowledge and business requirements.
• Leads internal or external discussions related to the application of one or multiple products to help close deals. Leads direct interaction with clients as part of the sales process and represents PNC in bank-sponsored industry events, as needed.
• Assesses client's current business situation and related requirements through data gathering, which includes interviews and research.
• Provides the customer perspective in the design, development and management of new or existing product enhancements.
• Maintains a thorough understanding of marketplace, competitors and industry trends in order to identify new opportunities. Develops and maintains product marketing and proposal material and provides educational sessions to Sales in conjunction with Product Management.

PNC Employees take pride in our reputation and we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

Preferred Skills

• Competitive Strategies
• Competitor Analysis
• Go-to-Market Strategies
• New Product Development
• Process Design
• Product Lifecycle Management (PLM)
• Product Strategies
• Sales Enablement
• Storyboards
• User Research

Competencies

• Decision Making and Critical Thinking
• Effective Communications
• Financial Services Industry
• Influencing
• Knowledge Of Product Line
• Managing Multiple Priorities
• Sales Proposals and Presentations
• Sales Scoping and Qualification
• Solutions Development
• Value Selling

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 – $168,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.