Produce Specialist – Fresh, Customer-First Service

Sam's West, Inc.; Ypsilanti (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

PTO

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Disability insurance

Company discounts

Adoption and surrogacy reimbursement

Job summary

Sam's Club in Ypsilanti, MI is seeking a Produce team member to ensure quality, availability, cleanliness, and freshness of produce. You will be on the front lines of customer service, greeting members and assisting with questions while maintaining stock and inventory.

The role emphasizes teamwork, adaptability, and effective communication to enhance the member shopping experience. You will use handheld tools and follow safety standards to deliver high-quality produce and service.

Qualifications

• Becomes up-to-date with product knowledge to assist members.
• Communicate effectively with team members and customers.
• Demonstrate adaptability to changing tasks and locations.
• Understand quality and safety standards for produce.
• Lead by example in service and performance.

Responsibilities

• Be a Team Member: know products, assist members, educate associates, adapt to business needs.
• Be an Expert: understand produce quality and safety standards; follow sanitation guidelines.
• Be a Techie: use handheld tools to make quick decisions and improve the shopping experience.
• Be an Owner: help manage inventory, rotate stock, and minimize waste.
• Be a Talent Ambassador: deliver high-quality service and energetic engagement.
• Comply with policies and Open Door Policy; align with ethics and company procedures.
• Complete tasks by coordinating with managers, coworkers, and customers; respond to priorities.

Skills

Customer service

Communication

Teamwork

Adaptability

Produce knowledge

Leadership by example

Inventory awareness

Tools

Handheld devices

Job description

Sam's Club in Ypsilanti, MI is seeking a Produce team member to ensure quality, availability, cleanliness, and freshness of produce. You will be on the front lines of customer service, greeting members and assisting with questions while maintaining stock and inventory.

The role emphasizes teamwork, adaptability, and effective communication to enhance the member shopping experience. You will use handheld tools and follow safety standards to deliver high-quality produce and service.