Produce Sales & Customer Experience Associate

Food Lion; Garner (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is hiring a Produce Department team member to deliver quality customer service within the Produce area and uphold standards through adherence to the standard practice manual. You will maximize sales with friendly service and minimize shrink by proper handling and display of merchandise.

The role includes unloading trucks, using ACIS and CAO tools, and following Food Safety and Workplace Safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is hiring a Produce Department team member to deliver quality customer service within the Produce area and uphold standards through adherence to the standard practice manual. You will maximize sales with friendly service and minimize shrink by proper handling and display of merchandise.

The role includes unloading trucks, using ACIS and CAO tools, and following Food Safety and Workplace Safety guidelines.