Produce Lead: Freshness, Service & Teamwork

The Winn-Dixie Company; Green Cove Springs (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Winn-Dixie Company in Florida is seeking a Produce Department Associate to enhance customer confidence by delivering friendly, knowledgeable service and maintaining fresh, appealing product displays.

You will handle stocking, rotation, and merchandising per plan; assist customers, answer questions, provide samples, process special orders, and help maintain safety and compliance with food safety guidelines.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Proficient with computer applications used for online training.
• High standard of integrity and reliability

Responsibilities

• Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
• Ensures the department is merchandised per plan.
• Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
• Offers product samples, answers product questions and offers customers assistance in finding or suggesting products.
• Ensures customer requests and special orders are fulfilled.
• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information.
• Breaks down pallets to prep produce for sales floor, cooler or backroom to set up the team and department for optimal sales and reduction in shrink.
• Operates department equipment and tools.
• Adheres to all local, state, and federal laws, and company guidelines.
• Maintains inventory/stocking conditions and reports any discrepancies in inventory.
• Stocks and rotates department produce to ensure freshness and date control.
• Reviews/inspects products for quality and freshness and takes appropriate action with those items.
• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
• Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA.
• Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required.
• Ensures equipment is in good repair; reports and assists with remediation (e.g. lock out/tag out of equipment) of safety hazards within the department.

Skills

Customer service

Interpersonal skills

Communication skills

Computer literacy

Integrity

Education

High School / GED

Job description

The Winn-Dixie Company in Florida is seeking a Produce Department Associate to enhance customer confidence by delivering friendly, knowledgeable service and maintaining fresh, appealing product displays.

You will handle stocking, rotation, and merchandising per plan; assist customers, answer questions, provide samples, process special orders, and help maintain safety and compliance with food safety guidelines.