PRODUCE/LEAD CLERK

Kroger; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Kroger’s Mariano’s Produce Department is seeking a motivated supervisor to oversee daily operations, ensure safe and fresh product presentation, and drive sales targets in a fast-paced retail environment in the Chicago area.

You will lead teams, train staff, monitor quality, and implement promotional plans while upholding safety, GMP, and company standards. This role requires flexibility, physical stamina, and a customer-first mindset.

Qualifications

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed
• Management experience preferred
• Produce experience

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication

Team leadership

Customer service

Stress management

Education

High school diploma or equivalent

Job description

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired

• Management experience preferred
• Produce experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !