Produce Expert & Customer Experience Lead

Sam's West, Inc.; Utica (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Education benefits (Live Better U)

Job summary

Sam's West, Inc. is seeking a motivated Team Member in the Produce department at the Utica, MI location. You will help ensure freshness, quality, and availability of produce while delivering exceptional customer service. You will greet members, stock and rotate items, and collaborate with store teammates to support a positive shopping experience.

The role emphasizes product knowledge, adaptability to different tasks, and proactive engagement with members and colleagues to maintain high standards.

Qualifications

• Experience with produce and fresh food quality control.
• Ability to deliver friendly, helpful customer service.
• Ability to adapt to different tasks and departments.
• Strong communication and teamwork skills.

Responsibilities

• Maintain knowledge of products and educate teammates.
• Ensure product quality, freshness, and safety according to standards.
• Use handheld tools to assist operations and decisions.
• Stock, rotate, and manage inventory to prevent outages or overstock.
• Provide excellent customer service and assist customers as needed.
• Adhere to policies and contribute to a positive store environment.

Skills

Produce experience

Customer service

Team player

Effective communication

Job description

Sam's West, Inc. is seeking a motivated Team Member in the Produce department at the Utica, MI location. You will help ensure freshness, quality, and availability of produce while delivering exceptional customer service. You will greet members, stock and rotate items, and collaborate with store teammates to support a positive shopping experience.

The role emphasizes product knowledge, adaptability to different tasks, and proactive engagement with members and colleagues to maintain high standards.