Produce Expert & Customer Experience Lead

Sam's West, Inc.; Marion (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits: medical, vision and 3

401(k) and stock purchase

Paid time off (PTO)

Disability and life insurance

Job summary

Sam's Club in Marion, IL is seeking a Produce Team Member to maintain quality, freshness and low-cost options for members. You will help ensure stock, cleanliness and friendly service, while using digital tools to support decisions and inventory control.

The role emphasizes teamwork, adaptable thinking, and strong customer engagement, with compensation including competitive hourly pay and benefits. The position includes opportunities to grow within the club environment.

Qualifications

• Passion for and experience with produce.
• Maintain member satisfaction as top priority.
• Adapt to different work scenarios.
• Think creatively to drive improvements.
• Communicate effectively with team members.

Responsibilities

• Be a Team Member: greet members, educate, assist, and support cross-functional tasks.
• Be an Expert: handle produce quality, safety, and sanitation per standards.
• Be a Techie: use handheld tools to assist customers and inform decisions.
• Be an Owner: manage inventory, rotate stock, and reduce waste.
• Be a Talent Ambassador: provide high-quality service and model best practices.
• Complete tasks following policies and adapt to change.

Skills

Produce knowledge

Customer service

Communication

Job description

Sam's Club in Marion, IL is seeking a Produce Team Member to maintain quality, freshness and low-cost options for members. You will help ensure stock, cleanliness and friendly service, while using digital tools to support decisions and inventory control.

The role emphasizes teamwork, adaptable thinking, and strong customer engagement, with compensation including competitive hourly pay and benefits. The position includes opportunities to grow within the club environment.