Produce Experience Specialist

Kroger Co.; Washington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will assist the department manager, protect safety standards, and promote our corporate brands while helping customers with product information and recommendations.

Role requires strong communication, the ability to handle stress, basic math, and a current food handlers permit. The position emphasizes respect, safety, and customer-first service, with a focus on inventory and safety compliance

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and appreciated by answering questions about products
• Gain knowledge of products and respond to questions with suggestions
• Assist with produce platters/trays
• Inform customers of produce specials
• Recommend items to ensure customers get what they want
• Prepare, package, label and inventory merchandise
• Review and inspect products for quality and freshness and take action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to management
• Display a positive attitude
• Stay current with ads
• Ensure proper temperatures in cases and coolers and maintain logs
• Reinforce safety programs and identify unsafe conditions
• Maintain equipment and report needed repairs
• Notify management of accidents
• Report safety risks or illegal activity to store management
• Work cooperatively in high-paced environments
• Manage conflict in a professional manner
• Operate with honesty and integrity about customer and business information
• Follow directions and seek assistance to resolve issues
• Provide support with minors, individuals with special needs, and older adults
• Perform essential duties with or without reasonable accommodation

Skills

Effective communication

Stress tolerance

Math basics

Food handlers permit

Job description

Kroger Co. is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will assist the department manager, protect safety standards, and promote our corporate brands while helping customers with product information and recommendations.

Role requires strong communication, the ability to handle stress, basic math, and a current food handlers permit. The position emphasizes respect, safety, and customer-first service, with a focus on inventory and safety compliance