Produce/Dept Leader

Kroger; Sandy (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger in Sandy, UT seeks a Produce Department Manager to oversee operations, maximize sales and profits, and embody the company values of respect, honesty, integrity, and safety.

You will direct receiving, pricing, merchandising, and staffing; plan efficient schedules, manage personnel, handle customer concerns, and maintain a clean, well-stocked department to deliver excellent service and store performance.

Qualifications

• Willing to be flexible and work mornings, afternoons, evenings, nights as needed.
• Understanding of department operations (managing people, merchandising, inventory control, labor scheduling, expenses).
• Effective written and oral communication with employees, customers, and supervision.
• Ability to make quick, intelligent decisions and remain calm under pressure.
• Ability to manage conflict in a professional, cooperative manner.

Responsibilities

• Implement all company and division policies to achieve maximum sales and profits in the produce departments.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Develop maximum customer relations by produce department personnel through friendliness and courtesy, following policies.
• Be alert and assist in store security.
• Be perceptive and handle customer complaints.
• Make recommendations regarding hiring, firing, disciplining, transferring, and evaluating all produce department personnel.
• Provide adequate knowledge and training of price marking and ensure proper emphasis on customer courtesy and productivity.
• Supervise all aspects of salad bar operations.
• Discuss with store manager efficient schedules for full and part-time employees.
• Maintain personable, clean, and neat appearance of departmental staff; ensure proper uniforms and identification.
• Maintain good communication with all store personnel.
• Plan, organize, direct, and control produce department activities; may direct store operation in the manager's absence.
• Direct receiving, storing, pricing, and merchandising of all produce products.
• Ensure adequate stock by proper ordering to maintain optimum inventories.
• Maintain and submit required records and use them effectively.
• Maintain housekeeping: clean cases, floors, cooler, and preparation areas; proper waste disposal.
• Keep adequate supplies on hand (bags, pricing, equipment).
• Continuously analyze department (space, design, display, rotation, inventories, personnel) and propose changes.
• Promote and implement company initiatives and process improvements to direct reports.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Demonstrate aptitude to manage people and workloads.
• Perform duties as assigned by store manager or supervisor.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a non-confrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and/or older adults when needed.
• Perform essential functions with or without reasonable accommodation.

Job description

• Implement all company and division policies to achieve maximum sales and profits in the produce departments.


• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.


• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices.


• Be alert and assist in store security.


• Be perceptive and handle customer complaints.


• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.


• Proper indoctrination of all department employees. Be sure they can read scales and prices correctly.


• Provide adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.


• Supervise all aspects of salad bar operations.


• Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency.


• Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified.


• Maintain good communication with all store personnel.


• Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager. (in scope of authority)


• Direct the receiving, storing, pricing, and merchandising of all produce products.


• Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels.


• Maintain and submit required records and reports and use them effectively.


• Maintain effective and god house cleaning in all areas (a) Clean and/or defrost cases according to schedule. (b) Clean floors. (c) Keep a clean, orderly cooler and preparation area. (d) Maintain proper disposal of waste and material.


• Keep adequate supplies on hand: bags, pricing and making equipment, etc.


• Analyze continuously all aspects of produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes, or make recommendations to store manager.


• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manager.


• Be prompt, tactful, calm, courteous, and professional in all interactions.


• Demonstrate an aptitude to manage people and organize workloads.


• Perform all duties as assigned by the store manager and/or supervisor.


• Ability to work cooperatively in high paced and sometimes stressful environment.


• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.


• Ability to act with honesty and integrity regarding customer and business information.


• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.


• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.


• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed.


• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)


• Working knowledge of produce and preparation and general knowledge of store operations


• Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert, because of constantly changing priorities and demands, must be able to react quickly


• Effective written and oral communication skills.


• Ability to make intelligent decisions quickly.


• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.


• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.

Desired

• Produce work experience or similar experience in food preparation.


• Past work record reflects dependability and integrity.