Produce Department Lead: Elevate Customer Experience

Kroger Family of Companies; Camdenton (MO); Sur place; USD 19 000 - 22 000; Plein temps

Résumé du poste

Kroger Family of Companies in Camdenton, MO is seeking a Produce Department team member to deliver outstanding customer service and maintain a clean, safe environment. You will help meet department goals, manage scheduling, train staff, and execute promotions while ensuring product quality and accurate pricing.

The role requires strong communication, basic math, and the ability to handle stress. A current food handlers permit is preferred, with opportunities for growth within the Produce team.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsabilités

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products in the department and store; respond to questions and locate products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take action on financial reports.
• Schedule price changes by updating shelf tags and signs.
• Plan and organize inventory; train associates on inventory/stocking and CAO.
• Ensure proper temperatures in cases and coolers are maintained and logs kept.
• Reinforce safety programs by complying with safety procedures and reporting issues.
• Report safety risks or illegal activity, including robbery or fraud.
• Adhere to laws and company guidelines.
• Ability to work in a high-paced environment and manage conflict constructively.
• Provide support with customers including minors, people with special needs, and/or older adults.

Connaissances

Communication

Math basics

Stress management

Food handlers permit

Formation

High School Diploma or GED

Any management experience

Any produce/retail experience

Second language

Description du poste

Kroger Family of Companies in Camdenton, MO is seeking a Produce Department team member to deliver outstanding customer service and maintain a clean, safe environment. You will help meet department goals, manage scheduling, train staff, and execute promotions while ensuring product quality and accurate pricing.

The role requires strong communication, basic math, and the ability to handle stress. A current food handlers permit is preferred, with opportunities for growth within the Produce team.