Produce & Customer Experience Specialist

Pick 'n Save; Sussex (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Pick 'n Save in Sussex, WI seeks a customer-focused retail associate to deliver exceptional service and maintain a clean, safe shopping environment. You will assist the department manager in achieving sales goals and ensure quality standards across the store.

You will respond to customer questions, promote products, and help with produce displays while maintaining proper temperatures and stock. Basic math and a food handler permit are required.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products and respond to questions and make suggestions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment and notify management of issues
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity to store management
• Ability to work cooperatively in high paced and stressful environment
• Ability to manage conflict in a professional manner
• Ability to act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance to resolve issues
• Provide support and assistance through interactions with minors, individuals with special needs, and older adults
• Must be able to perform essential functions with or without accommodation

Skills

Stress management

Effective communication

Basic math

Customer service

Teamwork

Education

Food handler permit

Job description

Pick 'n Save in Sussex, WI seeks a customer-focused retail associate to deliver exceptional service and maintain a clean, safe shopping environment. You will assist the department manager in achieving sales goals and ensure quality standards across the store.

You will respond to customer questions, promote products, and help with produce displays while maintaining proper temperatures and stock. Basic math and a food handler permit are required.