Produce & Customer Experience Clerk

Kroger Family of Companies; Glendale (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Kroger Family of Companies in Glendale, CA is hiring a Produce Customer Service Associate to deliver outstanding service, keep a safe and fresh department, and help meet sales goals.

You will greet customers, answer questions, prep fruit and vegetables, stock, and maintain temperature logs; lifting up to 30 pounds is routine. This role emphasizes respect, integrity and safety in daily tasks and interactions.

Qualifications

• 18 years of age or older
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit (where applicable) once employed

Responsibilities

• Promote trust and respect among associates.
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
• Create an environment that makes customers feel welcome and appreciated by answering questions and recommending products
• Perform duties to company standards in cutting and packaging produce items, stocking, CAO and Key Retailing
• Prepare fruit and vegetable platters/trays
• Offer product samples to customers
• Inform customers of produce specials
• Review/inspect products for quality and freshness and take action as needed
• Recommend produce items to customers to meet needs
• Regularly lift up to 30 pounds
• Keep current with present, future, seasonal and special ads
• Help control department expenses
• Maintain awareness of inventory/stocking conditions and note discrepancies
• Ensure proper temperatures in cases and coolers and maintain temperature logs
• Reinforce safety programs and report unsafe conditions
• Practice preventive maintenance by inspecting equipment and notifying management
• Report safety risks, incidents and irregular activity
• Ability to work cooperatively in a fast-paced environment
• Ability to manage conflict in a constructive manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek help to resolve issues
• Provide support to minors, individuals with special needs, and older adults
• Must be able to perform essential functions of the position with or without accommodation

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Current food handlers permit

Job description

Kroger Family of Companies in Glendale, CA is hiring a Produce Customer Service Associate to deliver outstanding service, keep a safe and fresh department, and help meet sales goals.

You will greet customers, answer questions, prep fruit and vegetables, stock, and maintain temperature logs; lifting up to 30 pounds is routine. This role emphasizes respect, integrity and safety in daily tasks and interactions.