Produce Clerk II (Full Time)

Festival Foods; Mauston (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Associate Discount 15%

Weekly Pay & Premium Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental Leave

Job summary

Festival Foods in Mauston, WI is seeking a Produce Clerk II to maintain stock levels in the produce department and deliver exceptional guest service. You will ensure fresh, high-quality fruits and vegetables while supporting department operations.

Responsibilities include stocking, rotating stock using FIFO, logging daily temperatures, and assisting with product ordering. Regular attendance and safety compliance are required for this role.

Qualifications

• Excellent customer service and clear communication are essential.
• Knowledge of safety requirements and policies is required.
• Understanding of retail grocery operations, especially perishables, is helpful.

Responsibilities

• Provide courteous customer service to guests on the sales floor and shelf areas.
• Stock and maintain product levels; rotate stock using FIFO and keep displays tidy.
• Maintain log sheets, temperatures, and rotation records daily; record shrink.
• Keep produce cooler organized and clean; rotate items for freshness.
• Assist with product ordering (e.g., dips, herbs, spices) as needed.
• Perform other duties and maintain regular attendance per schedule.

Skills

Customer service

Communication

Safety awareness

Retail knowledge

Decision making

Tools

Slicers

Trash compactor

Baler

Job description

Location : Name

Mauston

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Produce Clerk II

Reports To: Produce Department Manager

Maintains stock levels in the produce department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1) Provides customer service to guests

• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager

2) Stocking and maintaining product levels

• Fill all items on display
• Makes sure products are rotated, using first in first out method
• Follow display standards
• Makes sure the sales floor is clean and tidy; no messes or spills
• Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)

3) Log Sheets

• Take temperatures of everything regularly
• Fill out rotation sheets daily
• Record shrink daily

4) Maintain Produce Cooler

• Rotation of items within the cooler, first in-first out method
• Keeping the cooler clean and organized at all times

5) Product Order

• Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

Other duties as assigned.

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

750 N Union St

City

Mauston

State

WI

Postal Code

53948