Produce Clerk

Kennies Market Inc; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Kennies Market Inc is seeking a Produce Clerk to support the Produce Manager and Assistant Manager in daily department operations. You will ensure top-quality products and outstanding customer service for Kennie’s shoppers.

This role emphasizes greeting guests, answering questions, handling merchandise, and maintaining clean, organized prep and sales areas. Training is provided; no prior experience is required.

Qualifications

• No prior experience required; training will be provided.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and employees.

Responsibilities

• Greet guests, respond to questions, and explain store policies politely.
• Sell, wrap, and package merchandise for guests.
• Process special orders or requests from guests.
• Prepare and organize cooler, freezer, and preparation areas; unload trucks; verify invoices.
• Inspect delivery for shortages, damage, and quality; rotate stock as needed.
• Keep department clean and visually appealing to boost guest sales.
• Ensure safety by following store rules and reporting hazards.
• Record out-of-stock conditions and notify management.
• Prepare and label products, slice fruits/vegetables, and assemble baskets.

Skills

Language comprehension

Customer interaction

Job description

The Produce Clerk is responsible to perform duties as directed by the Produce Manager and/or Asst. Produce Manager for the successful operation of the Produce Department. The Produce Clerk is responsible to see that all Kennie’s customers are provided with top quality products and the best customer service available.

Requirements

• EDUCATION/EXPERIENCE: No prior experience required. Training will be provided.
• LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of this organization.
• MATHEMATICAL SKILLS: None.
• REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Responsibilities

• To greet and respond to all guest questions or requests, and explain store policies in a courteous manner.
• To sell, wrap, and package merchandise for guests to purchase.
• Process guests special orders or requests.
• Prepare and organize the cooler, freezer, preparation area for receipt of merchandise, unload trucks, verify the merchandise against the invoice, inspect the delivery for shortages, damage, and quality, sort cases for stocking or product preparation and code date the product.
• Clean department floors, mirrors, case, tables, cooler, freezer, equipment, preparation area, and shelves while safely using cleaning equipment and cleaning and sanitation chemicals.
• Maintain a neat, clean, and visually appealing department to increase guest sales.
• Ensure the safety of self, guests and teammates by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.
• Pick remove all broken containers, packing materials, and boxes from the sales floor or product preparation area immediately.
• Understand the operation, safety requirements and restraints of a baler, garbage disposal, juicer, pineapple corer, case cutter, pallet jack, forklift, intercom, pricing gun, knife, and wrapper (must be 18 years or older to operate the pallet jack, baler, knife, cutter, and forklift).
• To count and record individual merchandise for inventory.
• To change department pricing as directed and manually price mark or label merchandise without an UPC code.
• To evaluate product quality and move damaged or unwanted products from the case to the preparation area, re-processing the merchandise into a saleable form or marking the product down in price.
• To use the proper case opening and product stacking techniques to prevent damage to product.
• To remove trash from the aisle or product preparation area and operate the baler.
• To change signs, light bulbs, shelf signs, tags, and price markers on the case and shelf display.
• To communicate with the department manager on problems, recommendation and merchandising ideas.
• To check case, cooler, and freezer temperatures 4 times daily.
• To replenish supplies on the sales floor and in the product preparation area.
• To record "out-of-stock" conditions and the time they occur and report it to the department manager.
• To prepare, package and label products, slice whole fruits and vegetables, salads, fruit baskets, nuts, candy, popcorn.
• Ensure that the country of origin labelling is on all items that are not individually labelled
• Adhere to FIFO (First in, first out) stocking rules, consistently rotating product on the sales floor, and pulling the oldest cases from the back room to stock with.
• To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to guests during peak periods of business.