PRODUCE/CLERK

Kroger Family of Companies

Mesa (AZ)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A major retail company in Arizona seeks a dedicated team member to enhance customer experience in the produce department. Responsibilities include assisting customers, preparing produce platters, and maintaining product quality. The ideal candidate will demonstrate effective communication skills, handle stressful situations, and possess a current food handlers permit upon employment. Join a team committed to customer satisfaction and core values of respect and integrity.

Qualifications

Ability to handle stressful situations.
Effective communication skills needed.
Knowledge of basic math is essential.
A food handlers permit is required after hiring.

Responsibilities

Role model customer interactions by acknowledging and assisting customers.
Prepare produce platters and inform of specials.
Inspect products for quality and freshness.
Maintain and label department merchandise.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

Second language (speaking, reading and/or writing)

Education

Current food handlers permit once employed

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with the preparation produce platters/trays
Inform customers of produce specials
Recommend items to customers to ensure they get the products they want and need
Adequately prepare, package, label and inventory merchandise
Review/inspect products for quality and freshness and take appropriate action with those items
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude
Stay current with present, future, seasonal and special ads
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation