PRODUCE/CLERK

Kroger; Bloomington (IN); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Bloomington, IN is seeking a team member to create an outstanding customer experience through exceptional service. You will help maintain a safe, clean store and assist the department manager in achieving sales goals while upholding Kroger’s core values.

Join a collaborative team dedicated to customer satisfaction, brand promotion, and operational excellence in a fast-paced retail environment.

Qualifications

• Deliver outstanding customer service in all interactions.
• Assist the department manager in achieving sales and profit goals.
• Maintain a safe, clean environment that encourages customers to return.
• Uphold Kroger values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Assist with produce prep and display activities.
• Inform customers of produce specials.
• Recommend items to meet customer needs and preferences.
• Label, stock and inventory department merchandise.
• Inspect products for quality and freshness and take action as needed.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and notify managers of maintenance needs.

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action with those item
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair