PRODUCE/ASST DEPT LEADER

Kroger; Junction City (KS); On-site; USD 40,000 - 65,000; Full time

Job summary

The Kroger Co. is seeking a Produce Department team member to deliver outstanding customer service, maintain a safe and clean store environment, and drive department sales.

You will monitor all Produce duties, support associates, and uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include setting goals, training staff, executing promotions, managing inventory and pricing, and ensuring product quality and proper temperatures.

Qualifications

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Responsibilities

• Promote trust and respect among associates with a positive attitude
• Communicate company, department, and job information to associates
• Set department performance goals and empower teammates to meet targets
• Develop scheduling to manage customer volume
• Train associates and participate in performance appraisals
• Provide customer service by answering product questions and locating items
• Inform customers of produce specials and offer samples
• Review products for quality and freshness and take action
• Create a department business plan to achieve results
• Coordinate sales promotions with store management
• Educate staff on promotions and seasonal plans
• Prepare seasonal critiques for the sales/merchandising supervisor
• Implement department promotional plans
• Assist with budget, expense control, and financial reporting
• Schedule price changes and maintain shelf signage
• Oversee inventory processes and CAO training
• Ensure proper temperatures and maintain temperature logs
• Enforce safety programs and report safety risks
• Report safety issues and any theft or fraud
• Adhere to laws and company guidelines
• Work cooperatively in fast-paced environments
• Manage conflicts constructively
• Maintain honesty and integrity in information
• Follow directions and seek help when needed
• Support and assist during interactions with minors, disabled individuals, or older adults
• Perform essential job functions with or without accommodations

Skills

Communication skills

Basic math

Stress management

Food handler permit

Education

High School Diploma/GED

Management experience

Produce/Retail experience

Second language (optional)

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Produce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Produce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

MINIMUM

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

DESIRED

• High School Diploma or GED
• Any management experience
• Any produce/retail experience
• Second language (speaking, reading and/or writing)