Produce Assistant Department Manager

UNAVAILABLE; Kenosha (WI); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Associate Discount

Weekly pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Paid parental leave

401(k) with employer match

Résumé du poste

Festival Foods in Kenosha, WI is seeking a Produce Assistant Department Manager to support the Produce Department Manager and lead associates. You will help maintain quality, safety, inventory, pricing, and guest service to ensure a great shopping experience.

The role requires leadership, strong communication, and a commitment to Festival’s service standards. This full-time position offers benefits and opportunities to grow with a community-focused grocer.

Qualifications

• High School Education or equivalent combination of education and experience.
• Leadership ability and motivating a team effectively.
• Strong oral/written communication skills.
• Knowledge of technology and computer use.
• Retail food business and perishable department operations knowledge.
• Ability to apply safety training to identify hazards and proper equipment use.
• WI Certified Food Manager License; Festival covers certification if needed.

Responsabilités

• Lead the Produce Department in the manager's absence and perform delegated tasks.
• Reinforce Festival culture, customer service, and performance expectations.
• Train and re-train Produce associates; conduct performance reviews.
• Document policy violations and take corrective action up to termination.
• Maintain inventory levels and ensure accurate pricing on received and sold products.
• Provide customer service and assist guests with finding items.
• Maintain department cleanliness and safety logs; ensure attendance.

Connaissances

Leadership

Communication skills

Technology literacy

Retail knowledge

Safety awareness

Team motivation

Formation

High School diploma or equivalent

Outils

Hand jack

Baler

Forklift

Cutter

Hand truck

Trash compactor

Description du poste

Location : Name

Kenosha (Somers) - Green Bay Rd

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Produce Assistant Department Manager

Reports To: Produce Department Manger

Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.

Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

External Job Description

ESSENTIAL DUTES AND RESPONSIBILITIES

• Performs tasks as delegated by the Produce Department Manager and effectively leads the Produce Department in the absence of the Department Manager.
• Reinforces Festival culture, customer service, and performance expectations to all Produce associates
• Trains new Produce associates, and re-trains as necessary
• Writes and conducts performance reviews of Produce associates
• Documents violations of company policies/procedures by Produce associates and conducts appropriate corrective action, up to and including termination
• Answers questions and provides guidance to all Produce department associates
• Ensures all department standards are being met in the Produce department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
• Communicates and works cooperatively with Store Director, Produce Manager, other Department Managers and Produce associates to maintain standards and exceed guest expectations
• Provides customer service to guests.
• Assist guests with finding items
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Assists all department associates with daily responsibilities while leading by example.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Required to maintain food safety logs.
• Responsible for the department’s timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Education or equivalent combination of education and experience
• Understands being in a leadership role and how to motivate a team of individuals
• Must possess great oral and written communication skills
• Knowledge of technology and the use of a computer
• Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
• Ability to deal tactfully and effectively with customers and all personnel
• Knowledge and understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledgeof the following equipment/procedures: hand jack,baler,forklift,cutter, proper lifting techniques,proper scanning technique,hand truck,trash compactor.
• Must have WI Certified Food Manager License (Festival will pay in order to get certified if not)

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time.
• Lifting up to 50 pounds on an occasional basis.
• Occasional exposure to extreme temperatures.

WORK SCHEDULE

The Produce Assistant Department Manager is a full-time position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Location : Address

6000 31st St

Location : City

Kenosha

Location : State/Province

WI

Location : Postal Code

53144