Produce and Floral Manager

The Fresh Market; Wilmington (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Team discount 30%

401K match and company contribution

Financial Wellness Program

Paid time off

Job summary

The Fresh Market is seeking a Produce-Floral Manager to lead department inventory, pricing integrity, and key operational processes with efficiency and excellence. This role demands attention to detail and a passion for delivering superior guest experiences in a fast-paced environment.

You will guide teams in preparing and presenting fresh produce and specialty items, while maintaining stock levels and product quality in line with company standards. Weekend and holiday availability is required.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.

Responsibilities

• Greet guests and proactively assist them with accurate service recommendations and special requests.
• Manage order guides, ordering deadlines, shrink/damage reduction.
• Receive/stock goods with proper rotation standards when replenishing product levels.
• Direct teams to handle, slice, and prepare produce items and meals while maintaining quality.

Skills

Leadership

Guest service excellence

Communication

Problem solving

Flexibility schedule

POS systems

Education

Associate’s degree in business/retail

Tools

Microsoft Office

Job description

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program

• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About the Position:

As the Produce-Floral Manager, you are taking the lead in managing department inventory, pricing integrity and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to deliver results.

What You'll Do:

• Greet guests and proactively assist them in a friendly manner with accurate and timely service recommendations and accommodating their special requests
• Managing order guides/ordering deadlines/reducing shrink/damage
• Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
• Direct teams to handle, slice, and prepare specialty produce items, fruit and veggie platters/trays and Convenient Meal Solutions throughout the day, while maintaining quality product levels as indicated within TFM standards.

• Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner

Availability:

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications:

QUALIFICATIONS

At a minimum, what you’ll need:

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain post hire.
• Must be 21 years of age or older.

Preferred qualifications:

• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

We are proud to be an Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required

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