Procurement Systems Administrator

Interactive Brokers; Greenwich (CT); Hybrid; USD 105,000 - 165,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Education reimbursement

Parental leave

Lunch allowance

Job summary

Interactive Brokers in Greenwich, CT, is seeking a Senior Source‑to‑Pay Technology Specialist to optimize procurement systems and data. The role is hybrid (4 days in office, 1 day remote) and focuses on administration, analytics, and change management to support procurement objectives across the business.

The candidate should have 7+ years implementing procurement tech, plus strong hands‑on experience with Power BI, Confluence, Jira, ServiceNow, and catalog management.

Qualifications

• Bachelor’s degree in IT, CS, business admin or related field.
• 7+ years implementing procurement tech.
• Proficiency with Power BI, Confluence, Jira, ServiceNow.
• Experience with Source‑to‑Pay tools incl. catalog management.
• Understanding of procurement and vendor management processes, governance.
• Strong analytical and communication skills.
• Ability to manage multiple tasks under pressure.
• Strong project management and documentation skills.
• API adapters and integrations knowledge.

Responsibilities

• Administer and document S2P technologies; configure and maintain systems.
• Build automation to support procurement strategy.
• Maintain S2P platform and data elements; support change management.
• Provide user training; manage support requests and reports.
• Develop dashboards; monitor usage and improvements.
• Drive change management and stakeholder adoption.

Skills

Power BI

Confluence

Jira

ServiceNow

S2P tools

Catalog management

Procurement governance

Analytical skills

Project management

Education

Bachelor’s degree in Information Technology

Business Administration

Tools

Microsoft Office Suite

Job description

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. It has been at the forefront of financial innovation for over four decades, known for its cutting‑edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market positioning help our clients to make the most of their investments. Barron’s has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi‑national team and be a part of a company that simplifies and enhances financial opportunities using state‑of‑the‑art technology.

About Your Team

Reporting to the Director of Procurement and Vendor Management, this hybrid role (4 days in office, 1 day remote) is responsible for Source‑to‑Pay (S2P) systems to maximize effective business processes and solutions. The role analyzes, troubleshoots, and implements key technology features to support procurement objectives, leads implementation and change initiatives that improve system efficiency, and partners with cross‑functional teams at IBKR. The incumbent produces monthly and quarterly reports, maintains systems and process documentation, manages change, monitors system performance, and develops reference guides and training content.

What Will Be Your Responsibilities Within IBKR

• System Administration and Documentation
  • Implementation, configuration, data maintenance, and documentation of technologies, processes, and workflows.
  • Build and support ongoing automation initiatives to guide decisions and actions that support procurement strategy.
  • Conduct regular maintenance of the Source‑to‑Pay platform and requisite data elements.
  • Assess implications of new software releases, configure accordingly, and support change management.
• End User Management and Support
  • Maintain and support the Source‑to‑Pay platform and all integrated solutions.
  • Provision roles and provide initial training and resources for all new users.
  • Manage and prioritize support requests, FAQs, change requests, enhancements, and reports.
  • Liaise with VMO, Risk Groups, Legal, and business end users to assess additions, removals, and changes of business objects.
  • Keep documentation current and create training resources in partnership with Learning and Development.
• Analytics and Reporting
  • Manage monthly and quarterly dashboards, including configuration, updates, and validation.
  • Monitor and regularly report on usage of Source‑to‑Pay tools and implement plans for improvement.
• Utilization and Performance Management
  • Track and report on procurement technology KPIs such as intake management, contract compliance, supplier enablement, catalog metrics, and system usage.
  • Analyze trends in user questions or issues to determine root cause and create improvement plans for corrective action.
  • Implement configuration updates as technology access allows.
• Change Management, Stakeholder Management and Adoption
  • Drive change management and adoption.
  • Communicate accurate expectations for tool capabilities and drive full utilization of functionality available to end users.
  • Facilitate processes to gather or establish business requirements for new technology or enhancements to existing technologies.
• Perform other duties as assigned.

What Required Skills You Need

• Bachelor’s degree in information technology, computer science, business administration, or a related field.
• At least 7 years of relevant experience in implementing and managing procurement technologies.
• Proficiency with Microsoft Office Suite, Power BI, Confluence, Jira, and ServiceNow.
• Experience with implementing Source‑to‑Pay tools, including catalog management.
• Understanding of procurement and vendor management processes, policies, and governance.
• Team player with strong analytical and interpretive skills to recognize, comprehend and assess issues.
• Excellent verbal and written communication skills.
• Understanding of all upstream and downstream aspects of procurement and vendor management processes, and ability to express complex technical concepts in business terms.
• Ability to work under pressure, be result oriented and handle multiple tasks and assignments simultaneously.
• Strong project management, business process and systems requirements definition, and documentation skills.
• Solid understanding of API adapters, interfaces, integrations with other point solutions, and ongoing maintenance.

To Be Successful in This Position

• Strong technical aptitude with proven ability to configure, troubleshoot, and optimize procurement systems, especially S2P platforms such as GEP.
• Excellent project management skills with experience leading system implementations, enhancements, and testing initiatives from conception to completion.
• Strong analytical and problem‑solving abilities to identify process improvements, resolve complex technical issues, and develop innovative solutions.
• Exceptional communication and training skills, with the ability to effectively explain technical concepts to diverse audiences and create user‑friendly documentation.
• Detail‑oriented mindset with experience in data management, system maintenance, and establishing best practices for procurement operations.

Company Benefits

• Competitive salary, annual performance‑based bonus, and stock grant awards.
• 401(k) retirement plan with competitive company match.
• Excellent health and wellness benefits, including medical, dental, and vision. 100% employer‑paid medical premiums, generous contributions to dental and vision plans.
• Wellness screening and assessments, health coaches, and counseling services through an Employee Assistance Program.
• Generous paid parental leave (up to 16 weeks).
• Company‑paid basic life insurance, accidental death and dismemberment, and short- and long-term disability coverage.
• Flexible Spending Accounts for healthcare, dependent care, and commuter costs.
• Quarterly fitness stipend to offset costs associated with gym memberships or fees.
• Education reimbursement and professional development opportunities.
• Legal services, telehealth access, and voluntary insurance options.
• Backup child and adult care support through Care.com.
• Daily lunch allowance and fully stocked kitchen with healthy breakfast and snack options.