Procurement & Stakeholder Services Analyst

Mayors-Office-of-Contract-Svcs; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Mayor's Office of Contract Services (MOCS) seeks qualified analysts to support procurement operations citywide. Responsibilities include reviewing account requests, communicating with stakeholders, and troubleshooting issues using collaborative and data-driven approaches.

Ideal candidates will have strong writing skills, attention to detail, and experience with procurement systems. The role emphasizes teamwork, continuous learning, and public service impact in NYC.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in administrative, analytic, coordinative, supervisory or liaison roles preferred.
• Strong written and verbal communication skills essential.
• Ability to work independently, meet deadlines and document data accurately.

Responsibilities

• Review, analyze and verify information for account requests and enrollments.
• Communicate with stakeholders via internal ticketing, email, phone and screensharing.
• Troubleshoot issues using research and problem-solving approaches.
• Escalate complex issues to peers or managers as needed.
• Record interactions and data in designated platforms (e.g., JIRA).
• Draft content for stakeholder communications and websites; deliver content in live or recorded formats.
• Contribute to process improvements and design of system modifications.
• Participate in team meetings and coordinate action items.

Skills

Strong writing

Stakeholder communication

Project coordination

Analytical thinking

Team collaboration

Problem solving

Attention to detail

Education

Bachelor's degree

Associate degree + 2 years experience

High school diploma + 4 years experience

Tools

JIRA

PASSPort

HHS Accelerator

Job description

Mayor's Office of Contract Services (MOCS) seeks qualified analysts to support procurement operations citywide. Responsibilities include reviewing account requests, communicating with stakeholders, and troubleshooting issues using collaborative and data-driven approaches.

Ideal candidates will have strong writing skills, attention to detail, and experience with procurement systems. The role emphasizes teamwork, continuous learning, and public service impact in NYC.