Procurement Service Center Coordinator

Ferrero; Parsippany-Troy Hills (NJ); On-site; USD 142,000 - 189,000; Full time

Job summary

Ferrero is seeking a Procurement Service Center Coordinator to streamline transactional activities and drive performance across procurement categories. You will partner with Category Managers, Finance, IT, and suppliers to ensure data quality, process optimization, and effective issue resolution.

The role emphasizes standardization, continuous improvement, and analytics-driven decisions, with a focus on maintaining seamless operations and strong stakeholder alignment in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Procurement, Finance, or related field.
• 3+ years in procurement, purchasing operations, supply chain, or shared services.
• Experience with purchase requisitions, POs, contracts, supplier management, and procurement systems.

Responsibilities

• Lead a team to drive value and user adoption of procurement initiatives with appropriate resource allocation.
• Coordinate procurement transactional activities across multiple categories for continuity.
• Collaborate with stakeholders to resolve incomplete or unclear requests.
• Monitor items affected by price, quantity, and vendor discrepancies; drive root-cause analysis.
• Coordinate supplier onboarding, activation, and updates to optimize processes.
• Develop and maintain procurement dashboards and KPI monitoring.
• Drive process improvements and standardization across procurement services.
• Support issue escalation and work with cross-functional partners for timely resolution.

Skills

Procurement ops

Data analysis

Cross-functional collab

Excel

SAP

Education

Bachelors in Business

Tools

SAP

Procurement software

Job description

About the Role

We have a current opening for a Procurement Service Center Coordinator and are actively reviewing applications.

The Procurement Service Center Coordinator plays a key role in ensuring business continuity across procurement operations by collaborating with the relevant business partners and Focal Points to coordinate the successful delivery of transactional procurement activities, administrative processes, supplier management activities, and data analytics/reporting across multiple procurement categories. The role supports efficient procurement execution while driving standardization, simplification, performance monitoring, and continuous improvement initiatives.

As a critical link between Procurement Category Managers, business stakeholders, suppliers, Finance, IT, and operational teams, this position supports the optimization of procurement processes, resolving operational issues, maintaining data quality, and providing analytical insights that support business decisions.

Main Responsibilities

• Lead a team of colleagues to drive business value and successful user adoption of procurement initiatives, ensuring a proper allocation of resources based on aligned prioritization and work load capacity.
• Coordinate procurement transactional activities across multiple categories to ensure business continuity and service excellence.
• Collaborate with internal stakeholders to resolve incomplete or unclear requests.
• Monitor and track procurement work items caused by price, quantity and vendor discrepancies, in collaboration with buyers and process owners and lead the root cause analysis and the continuous improvement process.
• Coordinate vendor master data activities, including supplier onboarding, registration, activation, and updates with the aim to identify ways to optimize the process.
• Develop and maintain procurement performance dashboards and monitor KPIs.
• Drive process improvements, standardization initiatives, and operational efficiencies across procurement services actively channeling opportunities of improvement to the central Procurement Excellence team.
• Support issue escalation management and collaborate with cross-functional partners to ensure timely resolution of operational challenges.

About You

• Bachelor's degree in Business Administration, Supply Chain, Procurement, Finance, or a related field.
• 3+ years of experience in procurement, purchasing operations, supply chain, shared services, or a related business function.
• Experience working with purchase requisitions, purchase orders, contracts, supplier management, and procurement systems.
• Strong analytical capabilities with experience in data reporting, KPI monitoring, and spend analysis.
• Experience interacting with cross-functional stakeholders, suppliers, and shared service organizations.
• Strong knowledge of procurement operations, process controls, and continuous improvement methodologies.
• Proficiency in Microsoft Excel and reporting/dashboard tools; SAP procurement experience is preferred.
• Ability to manage multiple priorities, coordinate operational activities, and drive process optimization in a fast-paced environment.

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer

Careers with caring built in - discover our benefits here.

The base compensation range for this position is $142,016 - 189,355. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.