Procurement Operations Lead

United States Digital Space LLC; New York (NY); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Comprehensive Medical, Vision, and D e

Mental Wellness Benefit

Generous Vacation Policy & Additional 

Enhanced Parental Leave

Volunteer Time Off

Pre-Tax Benefits including 401(K)

Job summary

the company is a leader in analytics with a sophisticated procurement program. We are seeking a Procurement Operations Lead to manage a two-person team and own organization-wide spend, optimizing processes and mitigating risk.

You will partner with FP&A, Security, IT and Legal, shaping a world-class procurement function. Ideal candidates bring 5+ years in SaaS procurement, strong data skills, and a track record coaching teams.

Qualifications

• 5+ years in Procurement (Specialist/Manager) with people leadership.
• Experience with SaaS vendors and procurement improvements.
• Strong data management and analytics capabilities.
• Ability to negotiate and sustain internal/external relationships.
• Effective communication with c-suite and cross-functional teams.
• Adaptability and resilience in changing priorities.

Responsibilities

• Manage and develop a team of two, coaching through growth and performance.
• Lead complex procurement projects across functions with clear priorities.
• Collaborate with FP&A, Security, IT, and Legal on purchases and improvements.
• Build relationships with vendors to maximize value and discounts.
• Drive AI-powered procurement process improvements.
• Provide procurement training to company employees.
• Communicate a compelling vision aligned with Operational Finance goals.

Skills

Leadership

Procurement

Vendor management

Data analysis

Negotiation

Cross-functional collaboration

SaaS procurement

Job description

About the company

the company is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, the company helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at the company.com.

About the Operational Finance Team

The Operational Finance Team is responsible for a variety of tasks that are instrumental in keeping the business running on a day-to-day basis. There are four teams within the Operational Finance Function each serve a specific purpose to the company: Accounting and Accounts Payable - Accurately records all vendor related transactions and keeps our vendors paid, Billing Team - provisions all customers access to the company and ensure proper revenue recognition, Collection Team - records all customer payments and ensures we get paid on time, Payroll - prepares payrolls for all employees world wide. The team is split between the Bay Area, London, Bangalore and Barcelona.

About the Role

The Procurement Operations Lead will lead the procurement program at the company. They will manage a team of two, and will be responsible for organizational spend, maximizing vendor value, optimizing procurement processes, minimizing risk, and assisting business partners throughout the organization with the procurement of third-party tools and services.

This role requires a breadth of experience and both strategic and operational skills, along with proven people-management capability. A successful candidate will enjoy building and developing a team while using their skillset to streamline operations, enhance processes, and continuously support and educate others to develop a world-class procurement program.

Responsibilities

• Manage and develop a team of two, coaching them through skill-building, career growth, and day-to-day performance while fostering a culture of shared ownership and high standards.

• Lead execution of complex procurement projects across functions, setting clear priorities and anticipating challenges before they become blockers.

• Collaborate cross-functionally with key internal teams such as FP&A, Security, IT and Legal on purchasing processes and improvements, building productive relationships with adjacent teams and resolving misalignments directly.

• Build strategic relationships with key vendors and technology partners in order to leverage strategic discounts and maximize value.

• Promote a culture of innovation on the team by identifying opportunities to improve outcomes through better processes and targeted use of AI and emerging tools, and lead initiatives to implement procurement process improvements.

• Provide procurement process training for the company employees involved with procurement of products and services.

• Shape and communicate a compelling vision for the procurement team that contributes to Operational Finance goals, anticipating team-level needs and emerging trends, and clearly communicating the rationale behind key decisions.

We're Looking For Someone Who Has

• 5+ years of work experience as a Procurement Specialist or Procurement Manager, including experience managing or directly leading others.

• Extensive experience working for SaaS companies and working with vendors.

• Experience with Procurement improvement initiatives.

• Understanding of market dynamics and sound business judgment.

• Experience with managing and mitigating risks.

• Strong data management and analytics skills - you have the ability to gather, clean and interpret data.

• Ability to negotiate and sustain networking relationships both internally and externally.

• Effective communicator as you will need to collaborate with all functions of the business and guide a team through change with clarity and empathy.

• A track record of coaching and developing team members, managing performance, and building a respectful, high-performing team environment.

• Adaptability — you understand that change is constant, and you embrace it, and can help your team navigate ambiguity and shifting priorities with confidence.

• Agility and resilience — you move quickly and encourage continued improvement.

• Strong work ethic, desire to learn, and a drive to excel.

• Professional polish - accustomed to and comfortable with presenting to the C suite without extensive coaching and prep (internally and externally).

#LI-Hybrid

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care

• Mental Wellness Benefit

• Generous Vacation Policy & Additional Company Holidays

• Enhanced Parental Leave

• Volunteer Time Off

• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

please note that benefits and perks for contract positions will varyCulture Values

• Make Bold Bets: We choose courageous action over comfortable progress.

• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drivepowerful outcomes.

• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose the company?

We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. the company’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at the company means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

the company is an equal opportunity employer supporting workforce diversity. At the company, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.