Procurement Operation & Support Analyst

Lactalis USA; Bedford (NH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Total Rewards Program

Insurance cost support

Paid Time Off from day one

Education Reimbursement

Job summary

Lactalis USA is seeking a Procurement Operations & Support Analyst to support strategic procurement initiatives. This vital role involves managing direct material contract pricing and liaising with various teams. Candidates should have a Bachelor's degree along with proven experience in procurement and SAP systems.

Benefits include a comprehensive Total Rewards Program, professional growth opportunities, and a hybrid work model. Join Lactalis to contribute to operational excellence and process improvements.

Qualifications

• 5+ years of experience in procurement or supply management.
• Experience in the food manufacturing or consumer packaged goods industry preferred.
• Strong working knowledge of procurement processes.

Responsibilities

• Manage direct material contract pricing and procurement systems.
• Serve as primary liaison between corporate procurement and plant materials replenishment.
• Create and update SAP documents and resolve discrepancies.

Skills

Advanced knowledge of SAP Materials Management

Advanced Microsoft Excel skills

Analytical skills

Problem-solving skills

Project management skills

Communication skills

Education

Bachelor's degree in supply chain, Business, IT, or related field

Tools

SAP MM

Microsoft Office applications

Job description

Job Type: Full-time.

Position Overview

The Procurement Operations & Support Analyst plays a key role in supporting strategic procurement initiatives across Lactalis' North American operations. This position is responsible for managing direct material contract pricing, serving as the subject matter expert for procurement systems, and ensuring the accuracy and efficiency of procurement processes. Working cross-functionally with Procurement, Supply Chain, Plant Scheduling & Replenishment, Master Data, Accounts Payable, and Project teams, the Analyst will help drive operational excellence, support business objectives, and contribute to continuous process improvement. This role reports to the Director, North American Procurement Excellence.

Key Responsibilities

• Act as the bridge/primary liaison between corporate procurement and plant materials replenishment.
• Create and update contracts (Outline Agreements, Purchase Info Records and other associated SAP documents) in SAP.
• Provide AP support and invoice/purchase order discrepancy resolution for zone purchasing team.
• Update all item designations and changes.
• Assist in compiling, organizing, and maintaining detailed data to maintain specifications for all raw material and packaging resources.
• Assist Business Process Owner with project management of various purchasing initiatives.
• Create and share best practices with other purchasing shared services specialists in the zone and with headquarters in France.
• Drive continuous improvement through innovation and compliance tools.
• Provide other miscellaneous support for general purchasing functions.

Work Conditions

• Travel may be required occasionally.
• Extended hours may be necessary depending on the project needs.
• Tools such as a computer or allowance(s) will be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Lactalis Hybrid Work Policy (3 days in-office, 2 days WFH).

Qualifications

• Bachelor's degree in supply chain, Business, Information Technology, or a related field is preferred.
• 5+ years of experience in procurement, supply management, or procurement operations support.
• Advanced knowledge of SAP Materials Management (SAP MM) and the Procure-to-Pay (P2P) lifecycle.
• Advanced Microsoft Excel skills, including data analysis and reporting.
• Experience in the food manufacturing or consumer packaged goods (CPG) industry is preferred.
• Strong working knowledge of SAP MM and procurement-related business processes.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Excellent analytical skills with the ability to interpret complex data and develop actionable insights.
• Strong problem-solving skills with the ability to identify issues, troubleshoot, and implement effective solutions.
• Highly organized with exceptional planning, prioritization, and project management skills.
• Self-motivated with the ability to work independently, take initiative, and manage multiple priorities.
• Strong verbal and written communication, presentation, and interpersonal skills.
• Collaborative team player who builds positive working relationships across functions and values diverse perspectives.
• Demonstrated accountability with a commitment to delivering accurate, timely, and high-quality results.
• Customer-focused mindset with the ability to respond effectively to internal stakeholder needs and build trusted partnerships.
• Adaptable and continuous improvement-oriented, with the ability to navigate change and recommend process enhancements.
• Demonstrated professionalism, sound judgment, and discretion when handling confidential information.

Benefits

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement.

EEO Statement

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an affirming action employer will comply with all related legal obligations.