Procurement Intern - Summer 2027

Service Express; Cleveland (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Service Express is seeking a regional materials planner to manage planning activities for the assigned area and coordinate sparing for new product introductions. You will ensure timely replenishment of localized inventory to field sites and customer sites, and publish KPIs for the region.

The role requires strong organizational and multi-tasking skills, experience in customer service or bookkeeping is a plus, and proficiency with Excel and MS Office.

Qualifications

• Excellent organizational skills and ability to manage multiple tasks.
• Experience in customer service and/or bookkeeping preferred.
• Proficiency with Excel and Microsoft Office suite.
• Comfortable using materials management tools.

Responsibilities

• Manage materials planning for the specified region.
• Coordinate sparing for new product introductions and initial stocking.
• Ensure localized inventory is replenished to field and customer sites.
• Publish key performance metrics in a timely manner.
• Develop expertise in ASTEA, CRM, Min/Max and related tools.
• Assist with regional quotes for equipment spare planning to meet SLA.
• Drive continuous improvement to define best-in-class practices.
• Plan and execute procurement from preferred suppliers at best total cost.
• Maintain relationships with global suppliers and monitor shipping and POs.
• Report availability issues and advise on part availability for new customers.

Skills

Organizational skills

Multi-tasking

Work ethic

Customer service

Bookkeeping

Excel skills

Communication

Microsoft Office

Materials tools

Education

Supply Chain studies

Tools

ASTEA

CRM

Min/Max

Job description

WHAT YOU'LOL BE DOING:

• Manages materials planning activities for the specified region.
• Coordinate sparing for new product introduction for the region through planning and initial stocking quantities
• Assure localized inventory is re-placed expediently to ALL field sites and any specific customer sites.
• Shall timely publish agreed upon key performance metrics.
• Develop an expertise in ASTEA, CRM, Min/Max, and related tools to succeed.
• Assist with regional voice on quotes for equipment spare planning and ability to achieve SLA.
• Drive continuous improvement activities to define best in class.
• Plan and execute procurement of assigned components from a preferred suppliers list at the best total cost to PPT buying in the region for the region.
• Maintain strong working relationships and communications directly with the global suppliers to confirm shipping schedules and monitor open purchase orders for all orders to ensure on‑time deliveries.
• Proactively report product/material availability issues as they arise and advise of part availability when inquired for new customers.
• Other duties as assigned.

WHAT YOU NEED TO PASS GO:

• Excellent organizational skills
• Strong multi-tasking skills
• Strong Work Ethic
• Background in Customer Service and/or bookkeeping preferred but not required.
• Strong Excel skills, verbal & written communication skills, the ability to work collaboratively
  between departments, and strong problem solving, and multi-tasking skills.
• Proficiency in Microsoft Office.
• Can demonstrate a level of proficiency with materials management tools.

EDUCATION:

• Studying toward a degree in Supply Chain or another related field