Procurement Category Manager - USDS

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 88,000 - 190,000; Full time

Job summary

TikTok USDS Joint Venture LLC seeks a true player-coach procurement leader to own end-to-end P2P and partner with senior leadership to ensure flawless delivery in a dynamic environment.

This role manages cross-category Professional Services, drives RFx, SLAs, and supplier performance, while shaping category plans and advancing process digitization.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Finance or related field.
• 5 years of procurement experience across indirect spend categories.
• Strong analytical skills with spend data and cost-saving initiatives.
• Hands-on Source-to-Pay experience: scoping, sourcing, contracting, POs, invoicing issues.
• Exceptional stakeholder engagement and ability to influence senior executives.
• Thrives in fast-paced, high-matrix environment with changing scope.

Responsibilities

• Cross-Category Management: develop and execute category plans for Professional Services and other indirect spend as needed.
• End-to-End Execution (P2P): manage full lifecycle from scoping to invoicing, including POs and non-PO coding.
• High-Value Sourcing & Negotiation: lead RFx, negotiate SLAs and pricing with providers.
• Performance Metrics & Reporting: define and track procurement KPIs for leadership review.
• Stakeholder Management: advise executives, translate needs into sourcing strategies.
• Supplier & Risk Management: onboarding, QBRs, SLA tracking, regulatory compliance.
• Process Excellence & Adaptability: drive procurement workflow efficiency and digitization.

Skills

Procurement experience

P2P workflow

Stakeholder engagement

Analytical skills

Education

Bachelor's degree in Business Administration, Supply Chain, Finance

Job description

Responsibilities

This is a true "player-coach" role that requires a unique blend of strategic advisory and granular operational execution. You will act as a trusted partner to senior leadership while remaining directly involved in the full end-to-end Procure-to-Pay (P2P) process to ensure flawless delivery in a rapidly changing environment.

• Cross-Category Management: Develop and execute comprehensive category plans for Professional Services. Demonstrate the flexibility to quickly learn and seamlessly transition into managing other indirect procurement categories as the organization scales and adapts.


• End-to-End Execution (P2P): Drive the absolute full lifecycle of procurement. This includes deeply hands-on execution: scoping business needs, drafting RFP packages, Statements of Work (SOWs), redlining contracts, creating Purchase Orders (POs), managing non-PO invoice coding, and ensuring timely fulfillment of orders to meet financial and project goals.


• High-Value Sourcing & Negotiation: Lead complex strategic sourcing initiatives (RFx) from the ground up. Negotiate SLAs, pricing structures, and risk-mitigating terms with service providers to maximize value, and ensure a diverse, sustainable vendor pool.


• Performance Metrics & Reporting: Define, track, and report on key procurement KPIs for the categories under your scope (e.g., PO cycle time, spend under management, % of competitive RFPs) to demonstrate category value and operational efficiency to executive leadership.


• Exceptional Stakeholder Management: Serve as a trusted advisor to internal stakeholders. Translate complex business needs into actionable sourcing strategies, align cross-functional teams, and manage expectations through rapid organizational changes.


• Supplier & Risk Management: Perform full-service vendor onboarding and manage ongoing supplier performance through Quarterly Business Reviews (QBRs) and strict SLA tracking. Ensure all suppliers consistently execute on quality while strictly adhering to the JV regulatory requirements, data security protocols, and compliance standards.


• Process Excellence & Adaptability: Manage tight deadlines and adapt to changing requirements by driving efficiency in procurement workflows. Support the design and digitization of procurement workflows, identifying opportunities to automate and scale the company’s sourcing and contracting activities.

Qualifications

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Supply Chain, Finance, or a related field.


• 5 years of procurement experience, with a strong background in Professional Services (Consulting, HR, Legal, BPO) and a proven ability to manage multiple indirect spend categories.


• Strong analytical acumen with the ability to dive deep into spend data, identify cost-saving trends, and build compelling, data-driven business cases to influence cross-functional stakeholders.


• Deep, hands-on experience managing the full Source-to-Pay workflow (scoping, sourcing, contracting, creating POs, resolving invoicing issues).


• Exceptional stakeholder engagement and influencing skills, with the ability to act as a trusted advisor to senior executives.


• Demonstrated ability to thrive in a fast-paced, high-matrixed environment, gracefully managing competing priorities and rapid changes in scope.

Preferred Qualifications

• MBA or professional certification (e.g., CPSM, CPM, or PMP).


• Experience in a "security-first" or highly regulated environment.


• Exceptional communication skills with the ability to present complex deals and recommendations to executive leadership.


• A "continuous improvement" mindset with experience in process mapping and change management.


• Ability to thrive in a fast-paced, high-matrixed environment and handle competing priorities with an innate sense of autonomy.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility - especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $88000 - $190000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;


3. Exercising sound judgment.