Job Details: Level: Entry, Job Location: Palm Bay 5248 - Palm Bay, FL, Position Type: Full Time, Education Level: None, Salary Range: $18.00 - $18.00Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Retail
SUMMARY
Under the direction of the Team Leader, process all donations. Major duties include greeting and assisting donors/customers, receive incoming donations, issue donation receipts, grade donations, pricing, hanging and barbing donations and maintain processing area in a clean and neat and safe condition.
ESSENTIAL FUNCTIONS/DUTIES
- 1. Greet each customer/donor with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer/donor service at all times, issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
- 2. Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
- 3. Sort, box and label hangers by type.
- 4. Hang garments in a timely manner as to maintain prescribed production level; sort hang, and barb color of the week.
- 5. Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures.
- 6. Sort and price hard goods (wares).
- 7. Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
- 8. Keep production area clean and safe.
- 9. Maintain well groomed appearance and appropriate dress code including name badge and vest.
ADDITIONAL FUNCTIONS/DUTIES
- 1. Assist in textile color rotation per established procedure.
- 2. Direct customers to proper area and provide general information as requested.
- 3. Stay alert and watch for shoplifting; notify store management on suspicious activity.
- 4. Refer all customer complaints to management in a timely manner.
- 5. React calmly and respond to emergency situations.
- 6. Perform other duties as assigned by the Store/Team Leader.
Qualities: QUALIFICATIONS/COMPETENCIES
- 1. Ability to adhere to the organizations Core Principles.
- 2. Knowledge of retail and/or stock handling.
- 3. Ability to react calmly and respond to emergency situations.
- 4. Ability to listen and follow directions.
- 5. Ability to provide excellent customer service.
- 6. Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).
Education and/or Experience:
Previous retail and/or stock handling experience is preferred.
Computer Skills:
To perform this job successfully, an individual should have basic computer skills and beginner knowledge of utilizing a barcode scanner.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Purchasing Authority:
No Purchasing Authority
SPECIAL CONDITIONS OF EMPLOYMENT
- 1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
- 2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
- 3. Standing and walking for long periods of time.
- 4. Ability to stoop, bend, kneel, push and pull.
- 5. Sufficient mobility to turn from side to side and the ability to lean and remove items from containers.
- 6. The noise level in the work environment is usually moderate.
Language Ability:
Level 2: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.
Reasoning Ability:
Level 2: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
License and Certifications:
This position does not require any certifications or licenses.