Processor I/II/III – Retail Credit Delivery

CPB Group; Honolulu (HI); On-site; USD 44,000 - 73,000; Full time

Job summary

CPB Group in Honolulu, HI is seeking a Processor I/II/III for Retail Credit Delivery. The role focuses on intake of new loan applications, processing, closing, and coordinating funding with escrow/loan booking to meet deadlines.

Minimum qualifications include a High School Diploma; experience ranges by level (1+ to 3+ years). The role emphasizes accuracy, compliance, and customer interaction within a full-time on-site team.

Qualifications

• Learns and applies loan processing guidelines.
• Ensures completeness and accuracy of loan packages.
• Communicates effectively with applicants and internal teams.

Responsibilities

• Facilitates intake of new loan applications and collects missing information.
• Reviews applicant files for income, assets, debt, and credit against guidelines.
• Enters data into LOS, prepares and sends disclosures and closing documents.
• Performs compliance-related risk assessment and supports regulatory requirements.

Skills

Loan processing

Closing documents

Regulatory compliance

Customer communication

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Processor I/II/III – Retail Credit Delivery

RETAIL CREDIT DELIVERY Full-time ICP Support HONOLULU, HI, US

Salary Range: $43,680.00 To $72,619.00 Annually

Position Function:

The Processor I/II/III is responsible for fulfilling originated loan files in accordance with loan guidelines, Compliance requirements, and scheduled deadlines. Responsible for drawing closing loan documents, reviewing executed loan documents, reviewing prior to final approval conditions, authorizing files for funding and coordinating funding with escrow/loan booking.

Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.

Primary Accountabilities:

• Facilitates the intake of all new loan applications.
  • Reviews new application packages and applicable forms for completeness and accuracy. Follows up and collects missing information and documents to complete the credit package for loan processing. Prepares and sends disclosures to loan applicants. Sends out a Notice of Incomplete Application if the application cannot be submitted to Underwriting for a credit decision within the required timeframe. Reviews the Loan Approval to work with the seller to satisfy loan conditions. Ensures excellent customer experience. Communicates and coordinates with the critical lines of business.
• Processing:
  • Reviews the file of the applicants to ensure income, assets, debt, and credit history are within selected loan guidelines. Orders flood certificates, property inspections, appraisals, credit report supplements, trust reviews, title insurance policies, conveyances, VOE, VOM, VOR, and other applicable documents from vendors, including updates. Works with underwriters to clarify and edit loan conditions for communication to the seller or borrower. Reviews the loan approval to work with the seller to satisfy loan conditions. Orders insurance policies from insurance agents and communicates with the seller regarding issues with the insurance agents or policies. Schedules timing of signing documents and funding/recording dates. Completes all other tasks as needed.
• Closing:
  • Enters required data into the LOS to prepare documents. Reviews file for all prior to document (PTD) conditions, title report, conveyance document, and other necessary. Documents to ensure that loans are closed in accordance with approval terms and conditions. Reviews documents and audits for accuracy and missing information. Prepares cover sheet and instructions, as needed, and delivers documents to the required party. Prepares and sends loan settlement statement and lenders instructions to escrow (if applicable)/loan booking. Reviews executed loan documents for completeness. Reviews HUD-1 for compliance with loan approval (if applicable). Builds the electronic loan file with documents that are received in the Processing and Pre-Closing stages by sorting the electronic document into the proper loan file category within the Imaging Database Log. Comply with all applicable federal and state laws and regulations. Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
• Complies and assists with applicable department-wide projects as necessary.

Minimum Qualifications:

Education:

• High School Diploma required.

Experience:

Processor I:

• 1+ years of experience processing/closing saleable 1-4 family residential conforming, HELOC, Small Business, Consumer Loans

Processor II:

• 2+ years of experience processing/closing saleable 1-4 family residential conforming, HELOC, Small Business, Consumer Loans

Processor III:

• 3+ years of experience processing/closing saleable 1-4 family residential conforming, HELOC, Small Business, Consumer Loans

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.