Processing Technician - Advanced Learning Services

Wake County Public School System; Cary (NC); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Wake County Public School System is seeking a Processing Technician for the Advanced Learning Services department in Cary, NC. This role involves accurately entering data, managing records, coordinating travel and workshop expenses, and providing technical support. Applicants should have an associate's degree and two years of relevant experience. The position offers a hybrid work schedule, ensuring flexibility to balance work and commitments. Strong organizational skills and competence in Microsoft Office are essential to success in this position.

Qualifications

• Two years of Processing Technician experience and database management.
• Experience working within a central office environment.

Responsibilities

• Gathers, creates, analyzes, and coordinates annual data collection.
• Maintains general ledgers for all AIG transactions.
• Provides technical support to ALS staff.
• Processes purchase orders and direct pay requests.

Skills

Microsoft Office (Word, Excel, PowerPoint)

Google apps

Blackboard and PowerSchool applications

Bookkeeping principles and practices

Inventory management practices

Organizational and analytical skills

Communication skills

Attention to detail

Budget and inventory record management

Record organization and maintenance

Education

Associates degree from a regionally accredited college

Job description

Overview

POSITION TITLE (Oracle title)

PROCESSING TECHNICIAN

WORKING TITLE

Processing Technician-Advanced Learning Services

SCHOOL/DEPARTMENT

Advanced Learning Services

LOCATION

Crossroads I, Cary, NC

PAY GRADE

Noncertified Grade 23

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a hybrid telework workweek

POSITION PURPOSE

Ensures accurate data entry and record keeping by following procedures set forth by Wake County Public School System (WCPSS). Analyzes data for students being served or potentially eligible for ALS. Compiles and responds to large confidential and sensitive student information data requests as well as collaborates with various departments and staff to ensure that requirements and procedures are being followed. Solicits, coordinates, processes, and maintains registration, hotel, and travel; as well as regular teacher travel, workshop, and supply expenses. Processes and reconciles purchase orders. Enters and maintains inventory information for the district’s Advanced Learning Services department.

MINIMUM QUALIFICATIONS

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Considerable knowledge of Microsoft Office, specifically Word, Excel, PowerPoint; Google apps; knowledge of Blackboard and PowerSchool applications;
• Knowledge of local and state policies and procedures impacting Academically or Intellectually Gifted (AIG);
• Knowledge of bookkeeping principles and practices;
• Knowledge of inventory management practices;
• Excellent organizational, analytical and proofreading skills with the ability to track potential errors and verify accurate data contained in databases;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to complete complex tasks and minimize errors with attention to detail
• Ability to work independently and complete tasks in the absence of clear directions;
• Ability to develop and manage budget and inventory records;
• Ability to understand, interpret, and apply specific rules and regulations governing the processing of fiscal documents, maintenance of financial records, and the preparation of fiscal reports;
• Ability to organize and maintain both paper and digital records and files;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, staff members of external funding agencies, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

• Associates degree from a regionally accredited college or related field;
• Two years of Processing Technician experience and database management.

PREFERRED QUALIFICATIONS

• Experience working within a central office environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers, creates, analyzes, and coordinates the annual data collection that is provided to the North Carolina Department of Public Instruction (NCDPI).
• Disaggregates data to provide it to school-based leadership, Central Services Staff and the Board of Education.
• Maintains general ledgers and records for all AIG transactions.
• Maintains AIG test material inventory. Assists with ordering and distribution of test materials to and from schools.
• Provides technical support to ALS staff with the collection and management of student data.
• Creates and processes purchase orders and direct pay requests for ALS.
• Solicits, receives, reviews, and prepares registration, hotel and travel documents for processing, payment to vendors and reimbursements.
• Coordinates hotel and travel arrangements for events.
• Processes and reconciles purchase orders.
• Communicates with school system personnel and vendors, as needed, to ensure purchases are paid.
• Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

EFFECTIVE DATE

10/2025

DISCLAIMER

The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.