Process Technology Manager

Haleon; Guayama (PR); Hybrid; USD 115,000 - 158,000; Full time

Job summary

Haleon, a leading consumer health company, seeks a Process Technology Manager to lead complex technical activities across internal sites and CMOs, driving BCT improvement, product transfers, and NPIs in a hybrid setup across multiple US locations including Guayama, PR. You will collaborate with QA, R&D, and central Technical teams to meet business needs.

Responsibilities include leading CAPA, validation, and lifecycle management while shaping standard work and PLM across the network.

Qualifications

• Bachelor’s degree in science or engineering.
• 5 years experience in Pharmaceutical/Food manufacturing/Cosmetic/Technical environments.
• Experience in internal sites and CMOs (Contract Manufacturing Operations).
• Experience in complex troubleshooting, RCA and CAPA.
• Experience in scale-up, tech transfers and process validation projects.

Responsibilities

• Lead complex technical troubleshooting, RCA and CAPA effectiveness.
• Support North America BCT program, product transfers, NPI, registration and launch.
• Oversee technical activities for CMOs within the Supplier Relationship Team (SRT).
• Assess and continuously improve products/processes at CMOs.
• Oversee validation activities impacting Haleon products.
• Troubleshoot and implement CAPA for technical issues.
• Provide product transfer and NPI technical oversight.
• Contribute to standard work and PLM/PM across sites and CMOs.
• Engage matrix organization to drive performance and pull in wider resources.
• Support governance to track site performance vs plan and resolve issues.
• Coach and develop technical talent within sites and CMOs.
• Represent technical function in Site and SRT leadership meetings.
• Work independently to prioritize projects and activities.

Skills

Technical troubleshooting

Root cause analysis

CAPA effectiveness

Scale-up

Tech transfers

Education

Bachelor’s degree in science or engineering

Job description

The US Salary Range for this role is $114,699 – $157,711 USD + a 12% annual target bonus. The Canadian salary range for the is role is 108,350 -148,982. The Puerto Rico salary range for this role is 95,734 - 131,635.

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role:

The Process Technology Manager will manage technical activities across multiple dosage forms with internal manufacturing sites and contract manufacturing companies and support batch cycle time (BCT) improvement, product transfers, cost savings initiatives and new product introductions (NPIs) while partnering with QA, Commercial, R&D, and central Technical teams and internal sites to meet business needs.

Key Responsibilities

• Lead complex technical troubleshooting, root cause analysis (RCA) and continuous improvement on CAPA effectiveness.
• Ensure effective and efficient fit for purpose technical processes are in place to support the North America BCT program, Product Transfer, NPI, registration and launch.
• This is a key leadership role assuming full accountability for all Technical activities for CMOs within scope of Supplier Relationship Team (SRT) including:

• Product / Process assessments and continuous improvement at CMOs.
• Oversight and implementation of validation activities impacting Haleon products.
• Troubleshooting and CAPA implementation / effectiveness for technical related issues.
• Product transfer and NPI technical oversight and accountability.
• Support the North America Technical Support Lead in development and application of standard work across the internal sites and CMO network, including implementation of Product Lifecycle Management (PLM) and Performance Management activities.
• Work effectively within the matrix management structure to properly engage and drive performance from internal sites and CMO Technical teams and pull in proper support from wider Haleon network Technical resources when needed.
• Support regional governance routines to track site performance vs plan and facilitate complex issue resolution.
• Coach, mentor, and develop technical talent within internal sites and CMO network.
• Represent the technical function and actively participate in regular Site leadership and SRT leadership meetings to drive business and Quality performance goals in the network.
• Colleague will work independently on most assignments and will be primarily accountable for identifying and prioritizing the projects / activities he / she is assigned to.

Why you?

Basic Qualifications

• Bachelor’s degree in science or engineering.
• 5 years experience in a Pharmaceutical/Food manufacturing /Cosmetic/ Technical environment.
• Experience in internal sites environment and CMO (Contract Manufacturing Operations).
• Experience in complex technical troubleshooting, RCA and CAPA effectiveness.
• Experience in scale-up, tech transfers, process validation projects.

Preferred Qualifications

If you have the following characteristics, it would be a plus:

• Advanced Degree.
• Strong project management, communication, negotiation, and problem-solving skills.
• Demonstrated leadership in a global, matrixed environment in the Pharmaceutical/Food/Cosmetic industry.
• Business acumen to drive continuous improvement and interact with internal sites Leadership team and with external company Executive teams on behalf of Haleon.
• Stakeholder management across a matrix organization to deliver results, demonstrating an ability to work in an ambiguous context and with short deadlines.
• Ability to summarize complex ideas and problems and effectively communicate to stakeholders in different functions.
• Effective motivator and communicator with good influencing skills.
• Excellent relationship Management and presentation skills.
• Strong understanding of our internal sites’ operations, with the ability to effectively navigate sites’ processes, stakeholders, and ways of working.

Location

This is a hybrid position based and can be located in one of the following locations: Warren, NJ; Lincoln, NE; Oak Hill, NY; St. Louis, MO; Guayama, Puerto Rico; or Montreal, Canada requiring on-site presence 3 days per week.

The US Salary Range for this role is $114,699 – $157,711 USD + a 12% annual target bonus. The Canadian salary range for the is role is 108,350 -148,982. The Puerto Rico salary range for this role is 95,734 - 131,635.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

2026-09-01

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [e-mail]. Please include the following in your email:

• Use subject line: ‘Haleon Careers: Job Accommodation Request’
• Your Name and contact information
• Requisition ID and Job Title you are interested in
• Location of Requisition (city/state or province/country)
• Description of specific accommodation you are requesting

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.