Process Technician Supervisor

West Pharmaceutical Services; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Lifelong learning opportunities

Inclusive community

Health and wellness programs

Job summary

West Pharmaceutical Services is looking for a Process Technician Supervisor in Tempe, AZ. This role involves performing and supervising maintenance activities on various equipment to ensure smooth operations. You'll lead a team, troubleshoot mechanical issues, and manage preventive maintenance programs.

The ideal candidate will have at least 5 years of automation experience and 2-3 years in a leadership role. Strong problem-solving skills and the ability to read schematics are essential. Join us in improving patient lives through innovation!

Qualifications

• 5+ years of experience in automation and maintenance, preferably in injection molding.
• 2-3 years of leadership experience required.
• Ability to read electrical and mechanical drawings.

Responsibilities

• Perform mechanical and pneumatic maintenance on various equipment.
• Troubleshoot and adjust repairs on ancillary equipment.
• Direct and assist workers in maintenance tasks and diagnostics.

Skills

Electrical maintenance

Mechanical maintenance

Leadership

Troubleshooting

Communication

Education

High School Diploma in Electrical or Mechanical Discipline

Bachelor's Degree in Electrical or Mechanical Discipline

Tools

SAP

Computer software

Job description

Process Technician Supervisor

Requisition ID:74281

Date:Jun 8, 2026

Location: Tempe, AZ, US, 85283

Department:Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will your help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Perform a wide variety of mechanical, as well as pneumatic maintenance activities and some basic electrical activities on various pieces of equipment to maintain safe operations of equipment while maintaining production goals and quality standards. Other responsibilities include sourcing parts for obsoleted parts and ordering them, documenting all the maintenance activities performed, PM's, installation, and validations of equipment. Will support and help other groups like Process, QA and Facilities in resolving problems, improvements, investigations etc. In this role you will Service/maintain all machines. Work from prints, sketches, sample parts, verbal, or written instructions. Interpret drawings, select material plan, and layout work in proper operational sequence. Maintain and setup Vision Systems during production.

In addition to your regular day‑to‑day duties outlined in your job description; the working lead will act as the "go to" person for the shift, ensuring tasks are delegated and completed, passed on to the incoming shift, if needed. Communicating with manager, area managers/supervisors, and following up with emails to ensure a smooth operation during shift.

Essential Duties and Responsibilities

• Identify problems by reading schematics/prints, where available, and make necessary repairs on the equipment or system to ensure safe operation of the machine or system.
• Troubleshoot and adjust or repair ancillary equipment like Blow overs, Bulb pullers, Heater.
• Direct workers in electrical, electronic, mechanical, hydraulic, and pneumatic maintenance and repair of machinery and equipment.
• Assist workers in diagnosing malfunctions in machinery and equipment.
• Manage the equipment safety and preventative maintenance programs in accordance with West and OSHA requirements.
• Manage the PM program and spare parts to maximize efficiencies and minimize down time.
• Assist workers in diagnosing malfunctions in machinery and equipment.
• Studies production schedules and estimates hourly work requirements for completion of job assignment. Discusses workload and priorities with supervisor as necessary as it relates to backlog and resources.
• Interprets specifications, blueprints, and job orders to workers, and assigns duties.
• Recommends measures to improve production methods, equipment performance, and quality of product.
• Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, work crew or production.
• Analyzes and resolves work problems, or assists workers in solving work problems.
• Contact manufacturers to get information needed to diagnose problems and/or secure parts.
• Manage outside contractors; scheduling, training, contracts, insurance certificate and follow-up
• Initiates or suggests plans to motivate workers to achieve work goals.
• Maintains time and production records.
• Confers with other supervisors to coordinate activities of individual departments.
• Oversee technical support and training for all manufacturing equipment.
• Write procedures for employees on various jobs and equipment. Train and record as necessary.
• Be part of the team to develop and maintain a press calibration program.
• Provide mentorship in developing team members.
• Responsible for performing and overseeing the overall operation, maintenance, repair, construction, and property management of the buildings and associated grounds which includes building structures and equipment (plumbing, electrical and HVAC), irrigation systems and landscape.
• Be involved with the installation and training on new equipment or building installation.
• Monitors conditions, capacities, efficiencies of all building support systems and reviews needs with the Manufacturing Engineering Manager.
• Observe work being performed by maintenance, engineers and contractors to ensure quality, timelines and maintenance goals are met.
• Be able to comprehend electrical wiring diagrams and their logic, pneumatic drawings, and other facilities technical information.
• Ensure compliance with GMP, QSR/ISO, FDA, OSHA, and all other regulatory requirements, in accordance with company policy.
• Manage and provide technical support to all shifts of equipment and building maintenance personnel.
• Actively participate and comply with all West HSE programs and regulations.
• Maintain a neat and orderly work environment in accordance with West 6S program.
• Other duties as assigned.

Education

• High School Diploma Electrical or Mechanical Discipline required or
• Bachelor's Degree Electrical or Mechanical Discipline preferred

Work Experience

• Minimum 5 years Experience in automation background. Related experience in diagnosing and maintaining injection molding and injection blow molding machines and technical management a plus. required
• 2-3 years of leadership experience. required

Preferred Knowledge, Skills and Abilities

• Must be familiar with computers and various software programs.
• Familiarity with SAP, Master Control or similar systems and databases, a plus.
• Excellent communication and interpersonal skills.
• Good analytical skills.
• Ability to work both independently with little direction, and as a member of a team.
• Ability to manage several projects at once to meet established timelines is essential.
• Ability to read electrical, mechanical, and hydraulic/pneumatic drawings is essential
• Some understanding of the injection molding process

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

• While performing the duties of this job, the employee is regularly required to, sit, stand, walk, talk, hear, see and use hands and finger to operate office equipment (ie phones, computers, copies, etc.).
• Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites.
• The ability to be able to lift and carry various items up to 40 pounds.
• The employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles.
• The employee occasionally works near moving mechanical parts and or equipment.
• The noise level in the office work environment is usually quiet. The noise level in the manufacturing work environment is moderate to loud. Hearing protection is required at all times in the manufacturing work environment.
• Job requires mental skill or ability such as communication, decision making (sometimes quick), interpreting data, reading or writing, organization, problem solving, understand direction, supervise and speak publicly, etc.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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Nearest Major Market:

Phoenix